PokerStars Casino - Real Money 17+

Might Be Top Casino App

Finding a reliable casino app can be tough. Any review that mentions losing money as a reason to rate low should not be trusted. Losing is a risk we take when we play the game. With that being said, this app is perfect. I only play the live dealer games and they seem to have every single game. The app is simple and easy to navigate. Customer service was very responsive and I’ve never been through a verification process in under 24 hours.. on a weekend. This is the primary reason for me giving 5 stars. I submitted a withdrawal request at 2PM. I got the verification email at 4PM. Sent my documents immediately and got the deposit notification at 11PM on that same day. They seem to operate more efficiently than many of the other casinos out there.
My only drawback, which isn’t necessarily a bad thing, they enforce responsible gaming on you. There are deposit limits that are set. These could vary, but mine seem to be $1k a day.
Another FYI, read the terms and conditions of those deposit matches. If it is not 1x play through on all games, don’t take the offer. You will never play through enough to make the offer worth considering.

Developer Response ,

Hi Chuck, thank you so much for your positive feedback. We are happy to hear that you enjoy playing with us. If you need any clarification about how our deposit limits work or advise on which promotions you can benefit better from, just contact us by going to 'Help' -> 'Contact us'.

Great App More chance to win

I’m not gonna lie the reviews had me a bit frantic. I didn’t wanna put any money into it. I decided to give it a try. I won a good amount of money without bonus. My first withdrawal I was a bit nervous because I read so many horrific reviews about it. I withdrew on a Thursday and it was there Monday morning around 4am. 3-5 business as they say and it was just that.

Now for the customer service part. I talk with three different people. The first two was awesome and took care of an issue I had with no problem or attitude. Now for Ben whoever he is. Very much so rude. Not to mention he cut my conversation short in the middle of me texting. His attitude came out at the very beginning. He was too busy trying to tell me something I know. Overall still a good app just wish it was a way Ben could’ve got a little more peace of my mind after ending my chat when I’m a paying customer that was relatively still talking.

Five ⭐️ because your app is amazing just get Ben off the lines of communication

So confusing

SCAM !The bonus promo is just ridiculous. It’s complicated and basically tricks you into signing up. I tried to contact the support chat and they said wait 8 minutes to look into account. Well my phone doesn’t just B leave a screen open for 8 minutes. That was no help. Everything about this is confusing. I use other sites which are much easier. I’m just trying to play through what I paid for and my “ free spins” because the promised $10 a day is not just $10 a day you have to play real money not just a $1 and get $100. Not just a dollar and get your $10 a day . You get the $10 by earning points and that means spending more of your owns money. I say look at other sites like golden nugget , FanDuel, bet rivers , Cesar’s palace they have much better bonuses that they really give you. Don’t waste your time, I’m sorry I did.

Update it’s even WORSE when you try to tell them you never got your money bonus they say you did. Every time I went to instant bonus it said 0 and I never received the $10. It’s honestly a SCAM! They were supposed to send me an email of my play so I could see this So called bonus , no email. The chat times out. And they can’t produce what they say I did. I only used the free spins and the money I put in! NO ONE a will help. I’m so upset bc they LIE and I hate LIARS . I have tried to chat so many times and they are no help.

Developer Response ,

Hi, thank you for your feedback. We are sorry to hear that you feel this way. Please contact our support team by going to 'Help' -> 'Contact us' so we can review what bonuses are available for you and clarify how you can use them. We understand that waiting for 8 minutes can be not as convenient sometimes, but in order to review your query properly and provide a useful and accurate response, our support team sometimes can need a bit more time. We highly appreciate your understanding and cooperation.