PLOTAVERSE • Creative Apps Kit 17+

New and its a struggle starting..

So I have been watching videos, animated photos etc for a few years. Decided I know enough about digital art to feel comfortable branching out. Signed up for a free trial and fumbled my way through figuring out what each tool is then how to use it. Not great but I am honestly used to it. Made a challenge entry and when I try to enter it says I need to give artist credit. I would absolutely love to do so if I knew who the artist was. See no way to find that info.
Thankfully a plotaverse ambassador helped me out.. huge thanks Ellen. ☺️ Turns out i just had to scroll up to get to where the description, tags etc go. So I have given 4 stars. I will gladly change it to 5 when I see how easy it can become for new artists to have a simple how to and what’s what.

Developer Response ,

Highly appreciate the point raised. We will continue our efforts to make it more user friendly. Thank you for your letting us know.

No way to cancel

I saw the reply, but none of that helped. Can you please cancel my subscription that I didn’t want? I will keep my promise and change the review to a really good one. I have been in and out of the hospital so it’s hard to mess with this stuff. Please help me! Thank you!

I don’t know when this app decided to become a subscription app, but at no point did I agree to a subscription. I didn’t receive anything saying it had changed, so I don’t know why, but supposedly I can go to iTunes to cancel, which is not true since it doesn’t show up on my iPad (where I have the app, but stopped updating it, etc.). This happened with another app, and I really am getting frustrated. I have willingly subscribed to very few apps, which weren’t ridiculously priced, but were useful. They showed up in iTunes, even while they were a free trial, so I could cancel during that period. Some won’t, so you cannot cancel during the free period. I don’t know about this one, since I never knew when it changed. If there’s a phone number I can call, please provide it so I can get it canceled that way. Another app showed up on my credit card with a number, but it isn’t a working number. I hope I can get better assistance from the people behind this app and I’ll definitely change my review to a great rating!

Developer Response ,

Hi 35madscientist!

Thanks for your feedback and sorry you are having this issue with canceling subscriptions! I know it can be frustrating and a bit confusing. Here is an article on how to manage all of your iOS subscriptions. https://support.apple.com/en-us/HT202039 Hope this helps!

Neat

But it feels poorly designed and cheaply made. You might want to consider not putting the most important button in the entire app behind the bar at the bottom of the screen so it’s impossible to press. Makes it feel like you haven’t even tested your own app. The entire social part is pointless and I would pay to turn it off. If you can’t create your own good looking visual style, just stick with the built in ui elements. They look fine and you don’t have to spent extra effort “designing” your own. And for the love of god stop changing the orientation of my display. I’m sitting still, the iPad is still and parallel to the ground and no other apps have this issue. It happens when the iPad is perfectly stationary on a stand on a table. If you are going to allow an orientation, make the entire app support those orientations. So many of the issues I have with this app are iOS programming 101 (and common sense). It is beyond me why anyone would program something this way. It feels like malware. The only reason I find the app interesting at all is the unique motion you can add to photos that I haven’t seen in any other apps. Maybe create a separate simple app that does that and nothing else.