PlaytestCloud: Be a Playtester 4+

“Microphone Issues”

When finding an app that I could earn money for testing video games, I was very excited - think of the possibilities: new gamer/ user experience, previews of upcoming mobile games, etc. That said, I have gone through multiple pairs of headphones only to receive the same error notification declaring microphone issues and the app will not record the needed screen capture. The test game played perfectly fine and was completed for the 5-10 minutes of gameplay required. Please upgrade the software asap!

PlaytestCloud platform

I rating this app and the PlaytestCloud platform. I’ve done several playtest for this company and on my iPad Pro it’s always an issue with connecting the microphone with the playtest. I use to always have no issue with the microphone on my Samsung S20 but for some reason after I made a effort to complete the last few playtest with recording my voice and playing….they said that my microphone was low or they couldn’t hear me. Therefore, I wasn’t wasting anymore of my time and energy to play a game for 30 minutes to an hour only for them to come back and say we can’t pay you because we didn’t hear you. I’m under the impression that they said that with the last two playtest I did for them on order for them to make an excuse not to pay me. So, to the developers of this app and playtest, you wasted my time which I could’ve been doing something else for someone else that would’ve actually paid me for my time. If I could give 0 stars I would! Your company don’t deserve to test games because you really don’t want to pay your users.

Becoming to Glitchy

I have been paid out in the past and have done multiple test with success but your most recent update destroyed the apps usability. I did a play test that went smoothly, I did the mic test, then I went to check if I can do the survey and the app just refuses to load. I got to the survey through my email and finished it. The next day the play test is denied for the first time saying “my mic cut out” which is weird. I don’t understand why can’t we preview the sound before sending it in I would play for a longer period in order to make sure it works. Whats more frustrating is now I can’t even open the app to look at new play tests, it stays on a loading screen. I got an email to do a play test today and I still can’t get the app to open. No matter what WiFi I’m on it’s not working.

Developer Response ,

Hi! We're sorry that you have been experiencing these issues after having a good experience with us. Lately we've been implementing big chances in our app and system, so this is why you may have encountered these bugs. Again, we're sorry for this! If you haven't could you please send us an email to help@playtestcloud.com so we can help you further? Thanks!