PlayMetrics 4+

This app is awesome. I wish I would have had it for coaching traveling so many years. It has pretty much any function you could ask for when it comes to planning games/practices and communicating with players and their family.

The notifications need to be fixed though. I have push only and still receive texts and emails. So now if I get two messages I get 6 notifications even though push only is enabled. Annoying as heck and I can’t disable it.

We're glad that you are enjoying your experience with the app - thanks for taking the time to share! We would expect you to receive communications via the methods that you've configured in your account preferences. We would like to troubleshoot this further, if you can please reach out to us at support@playmetrics.com. Thank you!

Been using this app since March. From a parent stand point it is a big nope from me. Constantly reloading, logged out, when I click ‘view all’ under the calendar it takes me back to day one…lots of scrolling and clicking around. I see why clubs use this, it’s a one stop shop for them, I get that. Messaging or chatting needs revamping, the box is small, once you type a sentence or two you have to scroll up to read it from the top, why can’t the box continue to enlarge as I type?? Seems really outdated. Then I can’t tell if people get the actual message unless they respond, after sending the message it looks like it didn’t send, I then have to shut down the app and reopen it to see if the message sent. I was my daughters team manager last season and that was so SO annoying. Put a thumbs up option for sent messages please and fix the box. I like that I can see the entire day, I see uniform color, time, field number, any notes typed in…that is sweet for sure! I like that I can filter the app to show JUST one schedule instead of 3 mixed together. In the end this app is glitchy and more work than other apps we have used. Clubs will love this app! FYI-playmetrics support staff is OUTSTANDING, many people had trouble creating accounts, I would have to defer them to the support link, everyone that used them had great things to say, I used them once and the issue was resolved fast.

Good afternoon and thank you for your detailed review! Your experience with PlayMetrics is important to us and we appreciate your feedback regarding the usability of the application. We would like the opportunity to continue the conversation, please contact us at support@playmetrics.com.

I heard that this software is great from the club perspective bc it integrates all the different functions in one place (scheduling, billing, emailing, texting, etc.) but it is TERRIBLE from a parent use-ability perspective! It seems the software was made for running on a PC bc I have found it easier to use there, but it is absolutely horrific using the app on my iPhone! It freezes constantly, I have to turn off my phone to reload pretty much every time I open the app, links the club sends for team hotel bookings, etc. open inside the app and then freeze, these links also don’t recognize saved passwords (for example logging in to Marriott, etc. for hotel points) bc they only open inside the app, there is no way to open the links outside the app (so must get on PC), the user interface for the calendar is cumbersome and inefficient, you can’t see if a message has been posted unless you go in and actually open the app to check…. I could go on and on! TeamSnap was what we used for years prior to our club switching to Playmetrics and from a parent-user perspective TeamSnap was SO MUCH BETTER! Ugh. Really can’t stand Playmetrics. It makes things harder not easier.

Thank you for taking the time to share your feedback. We're sorry that you have found the app difficult to use. If you are able to contact us at support@playmetrics.com, we would appreciate the opportunity to further investigate the issues you have shared. We are always striving to improve the experience for our users. Thank you!