PineMelon: Fresh Groceries 12+

Where I used to live, my favorite grocery store was a local coop with lots of local fresh produce, and pantry items/treats from local businesses. Since moving to Denver I’d been a little let down- Sprouts is a bit overpriced and doesn’t always have a huge selection of local stuff/produce, & Trader Joe’s is too far of a drive with the traffic here. I haven’t been able to find anything like the local coop I used to go to. Lately I’ve just been using instacart to order from KS, typically let down with the selection of organic produce. PineMelon has the perk of fast delivery like instacart, but with an amazing produce selection that I am thrilled with! I am happy with the prices and all of the produce I ordered was super fresh and in great condition. The selection of pantry items, home goods, frozen food, etc. covered everything I needed to buy- I think I will be doing all of my shopping here from now on.

I was already so excited to have discovered Pinemelon because I don’t buy beef or pork unless it’s from local, ethical farms but it was always so expensive to get it delivered. But I’m even more impressed now because I was having a ton of issues placing an order through the app and website and the customer service team called me, sorted things out with IT, placed an order for me, AND gave me a discount for the inconvenience. Will continue to recommend Pinemelon to everyone I know!

I’ve ordered from Pinemelon weekly for the past few months. It never fails, there is always something wrong with my order. Missing items and more commonly, completely smashed produce. Pinemelon really needs to figure out their packaging system. I’m tired of 1) paying for food that isn’t included in my order with no response from customer service and 2) receiving damaged, rotten, smashed produce that I paid for with zero response from customer service. The concept is great, love the convenience, but at this rate I cannot rely on Pinemelon and end up having to go to Whole Foods anyways (the store I was trying to avoid but ordering from Pinemelon). I’ve been spending *more* money shopping at Pinemelon because I’m constantly having to replace items on my own dime. They have definitely lost a customer this past week with the 2 missing pieces of fruit, 8 smashed peaches, and zero response from customer service.