PickMe Sri Lanka 4+

Excellent app and service. Used it a ton getting around Colombo area and found it to be a great value every time. This app has vans and other options like tuk tuks that Uber doesn’t have. I travelled with six so mostly needed vans but also did a few cars and tuk tuks.

Pro tip, tuk tuks are the fastest getting around this crazy busy traffic and are super cheap using the app. Also fun to ride in! :)

Highly recommend using this app if you’re looking to get around Sri Lanka.

I'm personally a daily PickMe user & I love the service, been using it ever since I heard of it, all of my friends and relatives also use it, but recently after the new UI update, the visuals look really clean but unfortunately it's reaaaaaaaallyyy slow, before when I use the app it immediately refreshes and shows me the available PickMe drivers in the proximity and I can then enter my drop off location and click on," Book Now" and immediately the "Confirm" button would appear. But after the new UI change the process is painfully slow, the app refreshes the map and then when I enter my drop off location and tap, "Book Now" it takes ages to get me on to the, "Confirm" button. And even after I've confirmed the ride and set everything up, the PickMe driver would call only to ask the location and then claim that they're almost 5-8km away, while on my map it shows that the driver is only a few minutes away. This makes my PickMe user experience very unpleasant. Please go back to the previous UI as it was much more efficient. Hope you would take these points into consideration and hope to see some improvements on this app in the future! :)

Very helpful to have PickMe in Sri Lanka. Can get many things delivered. Lots of restaurants and shops on the platform.

The app itself is not the most user friendly. Like most Made In Sri Lanka stuff, quality and customer experience don’t seem to be top priority. To clarify, customer service/support is good and friendly, but the app’s user interface and user experience is cumbersome. Can be buggy and glitchy at times. Stuff I add to my cart disappears sometimes and have to go back and add things again. Many issues like that make it time consuming and frustrating to use, but still better than sitting in Colombo traffic and fighting crowds to go get supplies, etc.

Hey PickMe: Please keep improving the app and make something Sri Lankans can be proud of, and not always have to look to foreign products or services for quality.