Pentair Link₂O 4+

This app is the case of the company hiring a developer to build an app and not at all considering how it functions and what the experience will be like for the user - clearly no designer assigned to this app. It looks like it was made 15 years ago, is not all intuitive and sometimes you need to do things multiple times before it works- like literally doing the same action over and over until it works. One week in to using it and still haven’t been able to pair and use all features. The app has also told me since day one that I need to update the firmware. I’ve tried that about 20 times with zero success. Pentair, you have other apps with much better usability, please update this app to be usable.

I have to say I'm not quite sure about some of these reviews. Using Link2O for pool automation for the price point Pentair is offering IntelliConnect is pretty awesome with some pretty advanced features built right in!

Are they using web technology... yes. Does that mean you can connect to your equipment via a browser or this app... YES! Does it take a bit for some stuff to load... yes. Do you need to account for the fact that you are connecting to an app that connects to your equipment in real-time over your connection/firewalls/etc to pull the information bring it back to you... YES!

There are some minor items that I think could be improved, but I have found that overall the app does what it says it is going to do and does it pretty well. The support team has been extreamly helpful, and the updates have been easy while adding functionality that makes sense as a user. This application is not a local card game application nor a much more expensive automation system that is going to have all of the bells and whistles. Because of that, I feel like there is a lot of unreasonable expectations from some of the reviewers.

I have to say that I think Link2O is a great value, and I would have no problem making the same decision again or highly recommending it to anyone else. Keep up the great work, Pentair!

I have been happy so far. Installed backup sump pump, downloaded app and connected to the internet. I did a couple of test runs on the pump through the app, then a couple of pump unplugs, app notified me through text message and email everytime...
I have gotten alerts for low internet connection but i expected that since the pump unit is in the crawl space and the router is about 60’ away on main floor.... all in all i know the pump will run if power goes out or main pump fails.... So far im happy with it all!! I have Iphone ios 13.2