Penske Service 4+
Penske Truck Leasing Co. L.P
-
- Free
Screenshots
Description
The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance.
Features:
• Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order
• Road call listing – all active road calls displayed in one place for ease of reference and updating
• Status updates – multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems
• Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking
• Push notifications – sent to the provider when a road call location has changed or been canceled.
Login required to use the Penske Service app, unless otherwise directed.
What’s New
Version 2.4.0
Thank you for using the Penske Service app. We’ve made the following changes to give you the best possible user experience. Included in this release:
• Automatic Arrived Status update for connected units
• Road report visibility for external user groups
• Tire photo requirement for improved service documentation
• “Gone on arrival” added as a new resolution
• Password reset functionality for easier account recovery
• Performance and stability enhancements
Ratings and Reviews
Time saver …. But
Cannot figure out how to forward the link to other drivers when more than one drive needs to get involved in the call
Time saver!
No longer have to wait on hold with 24/7. I can update the status of my calls from the app and everyone is happy👍
Quick and easy
This app let's me work Road Orders quickly and easily. I love that can upload pictures.
App Privacy
The developer, Penske Truck Leasing Co. L.P, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Penske Truck Leasing Co., L.P.
- Size
- 317.2 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2021 Penske Truck Leasing Co., L.P.
- Price
- Free