Payment for Stripe 4+

So far so good

I like stripe they are the best of square PayPal any of those.
I haven’t had anything happen to me that I’d assume a reason to not like it as some of these companies seem to not like you if you’re not making them enough money. Stripe I’ve used off an on here and there and they are picking up slack where others lost my respect. The camera feature makes capturing credit cards easy without a reader very happy!

Took fees out of balance then refused to transfer to bank

We are a small business and we use stripe to take credit cards. It’s my first time using them, I went with them because they claim to have a 2.5% service charge, which is incorrect it’s 4%. I process the transaction of $77,000 which goes through with no issues, they take out around $3,000 in service fees, then a day later send me an email saying they are terminating my account because it is too high risk, which is okay as long as I get fully refunded the $77,000. Come to find out I do not receive the $3,000 in service charges back even though they could not process that kind of money. I then go to square and square tells you from the beginning the cannot process charges over $50,000 which would have saved me a lot of hassle and money in the end. I do not recommend strip at all, zero customer service and basically a scam.

Developer Response ,

We believe you are referring to Stripe, the payment gateway you used with the app. Stripe is a separate party, and what you use to process transactions. You should contact their support team at https://support.stripe.com

No customer service number no response to emails!

I have been trying to get a payout I was told 14 days when that 14 days came up no payment and when I checked the account it says my account has been disabled due to me not confirming my account. After hearing that I tried giving the refunded for the 2,200$ amount back to my client at which they told me I couldn’t do that due to my account being disabled. So after reaching out through 30 emails since you can’t call them (they don’t have a phone number support line) none of them were responded to but 1 which was very generic and copy and paste told me to just give a refund to the customer which I told them it wouldn’t let me so know I’m stuck in limbo where my client thinks I’m trying to scam her out of money absolutely the worst company I have ever had to deal with horrible customer service and quiet possibly scammers!