PayDayPortal 4+

IT vs Restaurant Needs

As a hospitality guru of over 20 years and growing tech with apps integrated into our systems…. We have a lot of patience working with all of those facets. This app/interface collaborating with other software companies is not suitable for paying out people (your FOH staff) or (management staff) due to all of their hiccups. It’s more often that issues and proactive measures take way more time than what it’s worth to keep utilizing this company. We will be seeking and going with other ones due to those reasons. We cannot lose our amazing staff because they can’t figure out their “glitches” when it comes to the pay me option(s) and it is always a no data available when cashing out that pay me option. This is suppose help make it easier and be more streamline- we just can’t have our people wait. We will pay them out of cash incoming vs this service.

Say goodbye to accurate accounting of your tips

Worst situation ever. Can’t even believe a huge company like the one I work for would subject us employees to this hot mess of an app.

Tips not loaded on daily basis as promised and sometimes just out of the blue it won’t transfer funds saying it’s too late (4 days after earning)

Now you get it in a check which we all know goes to taxes and we don’t receive. And’s sometimes it may take 4-5 days to process when transferring funds to card. You never know. I’m very disappointed this is what I have to deal with to get my hard earned money. It must be the cheapest out there for employers is all I can say. There’s no reason for the lack of integrity and consistency by this app’s creators. Come on guys read your reviews and do the right thing. FIX THIS APP!! Please!!!!!

Developer Response ,

Thank you for taking the time to share your thoughts on the PayDay Portal app. We apologize for any inconvenience this may cause you; we appreciate your feedback and are committed to improving our services. TIP loads depend on when your manager closes the day and loads the cards, so please contact your manager when you have those kinds of issues.

Also, we want to inform you that our app has been updated several times since your last review. We would be grateful if you could take a moment to update your review with your new experience. This would help us to better understand your needs and improve our services accordingly. We are excited to hear from you soon, PayDay Portal Support Team.

Was this app made 10 years ago? 🙃

The app itself offers no way to add notification texts, which are nice to receive whenever you are paid. It doesn’t give very much detailed information, you can even see the breakdown of what you made each shift, without manually going through and changing the results for each individual date itself. Coming from previously using tipnetwork, this app is a major letdown. And you can’t even log in to the website, without it telling you to use the app.

Developer Response ,

Hi C, please contact us through support within the APP, so we can show you how to enable the requested features. Also, the new update will add messaging for notifications and communication between Managements and co-workers in your establishment.

Your GS Support.