Paradox - BlueEye 4+

After switching from the old Insite Gold app to BlueEye app and since yesterday accepting face recognition to login, it is a great improvement and responds much faster connecting to the server, no more long waiting streaming. Although I still have both app on my iPhone, my primary and preferred app is BlueEye. Keep working on improvements. Uploading the app in some cases it takes a long time it stays streaming quite a bit and sometimes never uploads. PLA

Dear Peter,
Thank you for your positive review. It is highly appreciated.
Adrian Pruncu adrianpp@paradox.com

Can I connect using IP? Not via swan? Same as inside gold? So much push to use swan. Definitely will not use Paradox in future. Such a terrible supporting apps. To developers: I use “feature “ import from inside Gold …. Can’t connect Why not add simple field. IP/ host name and Port? This could be done so easy, but instead, you are developing wheel. NO MORE PARADOX !!!!

Any update? Can you fix it? So I can connect using IP? Or DNS? I used option to migrate from gold. And can’t connect!!!! Guys, if you can’t doing, say it. Someone will do it. PARADOX was a good company, but in last century.

Dear customer,
Sorry, you are encountering issues with our app.
Please contact me and share the site details, and I will be happy to help.
George Radulescu
georgerp@paradox.com

Periodically I am unable to connect it hangs then I get the message connection unstable renew connection this may take 15 minutes? I proceed and no difference even if leave the app and renter. Try multiple times to no avail. Giving two stars because when it works it works well but otherwise would give one.

Dear customer,
Sorry for the inconvenience. Tapping on the renew button should fix the connection in a few minutes.
We have released new firmware for IP150+ and PCS265V7 which connects to the new, fast, and reliable MQTT server. Please contact your system installer for firmware upgrades.
George Radulescu
georgerp@paradox.com