Ontop Inc‪.‬ 4+

Ontop has completely transformed how we manage payroll for our remote team. The platform is super intuitive which makes the whole process smooth and stress-free.

Customer support is always prompt and helpful whenever we have questions.

TL:DR: If you're managing a remote workforce, Ontop is the best solution out there. Highly recommend!

If your company is using this platform, you’ve been duped. Firstly, you need to pay to withdraw your funds. In the us, that’s anywhere between 2 dollars for ACH, and 6 dollars for wire. I just paid for a wire transfer (not knowing ach was an option, but still, wires are SUPPOSED TO BE FASTER) and I’ve been waiting 5 days it was supposed to have arrived 4 days ago. It still says “expected (4 days ago)”.

No customer service response whatsoever, and when you look at reviews for this app, that isn’t uncommon at all. The fact you need to pay to withdraw is extortion in and of itself, but that I paid and still don’t have my money, with no updates at all, makes me think it’s gone.

Will update

I had to use on top because I was getting paid by a company in Brazil. A year after I stopped using it they emailed me telling me they were gonna start charging me a monthly inactive account fee. I tried logging in on my phone to cancel the account which I couldn’t do because I had to scan something on the app which I no longer had on my phone. I then tried customer support who wanted me to go though an id verification process. They just make it basically impossible to actually cancel your account so that they can extort you for the monthly fee. Do not use this app for this product unless you absolutely have to. And cancel your account immediately after (if you can).