Okta Mobile 17+

Needs TouchID Support

Overall a good application for getting access to work resources. However it needs two things to improve the quality.

1. TouchID and now FaceID support for easier login.

2. Add an automatic scaling option for the applications you select once signed in. For example, when using the Exchange app, the Okta app should request the Exchange mobile site. This would simplify the view and overall experience. Other Okta app links should be treated this way by default. If a mobile site is available, it should switch to it.

I HATE THIS

This is NOT “super easy” with “clear vision.” I absolutely hate this. It’s like trying to solve a rubrik’s cube while also having bricks hit you in the face. Nothing is simple about this. One click leads to another and so on and so on. It’s link after freaking link and download after download and the next thinking I know I have 12 tabs open, I’ve done 7 sms confirmations, and my blood pressure is through the roof. I know it sounds like it’s not that bad but it is. I cannot properly convey how frustrating it is to just need one small bit of information and, instead of finding anything remotely close to what you’re looking for, you just keep going in circles. Everything about Okta is time consuming and tedious. I AM STRESSED. I have never before understood people getting upset with computers or technology. Now, thanks to Okta, I feel rage on an atomic level. Best idp? According to who? Who is making these statements?

Ok app

Update: just like the official response says, you can create tabs and reorder tiles, but only from the web page. Ok, but why not the app? 😢🐼 Also a coworker says that whatever page you have as the first page is where new tiles will show up. 😢🐼🤯

Works for what it’s intended to do, but needs a couple things:
*Sort apps by most recently used. (Maybe my company is an exception with 35 apps)
*Sort apps alphabetically
*Make a favorites page, out of 35 available apps, I use 4 or 5
*Reduce, combine, and/or remove ridiculous vertical elements to give more space to the page. There is a bar that just says the current app name in the middle, yet it takes the whole width of the screen. The bottom bar has a print icon (how many people are printing from Okta app?) and a new tab icon. Maybe move that bottom bar to the top, and combine it with the title.

Developer Response ,

Thanks for the feedback! I think there's a few things we can help you with here.

We have a Quick Access feature that, if enabled by your IT Department, shows you the top applications you use at the very top.

You can also create up to 5 categories of Applications. You could create a "Favorite" one, and put the applications that are your favorites in there, and then on the Okta Mobile app, you can select that group at the top of the list.

As for the other feedback, I'll pass it on the the team so they can review it. If you need any help, feel free to email us at mobile_support@okta.com. Thanks! Okta Customer Support