Obagi Premier Points 4+

Adoring Dr. S. Obagi and her promoted products and services makes it difficult to ask, “Who is running this app?!?” with confusion and anger. It is Jan, 2025; been accruing points. This time last year app had a multitude of available products. Now? Nothing. Please, please offer the products again.

I don’t understand why Obagi advertises to buy their products for points towards free product in the app. There has been 1 product available for the past 6 months and now, none, zero for the past few months. I started using obagi specifically years ago because of this perk. Now, I may switch as there’s no incentive to using it and it’s so costly. False advertisement! I tried reaching out to question this and they don’t seem to care and I got the “we will pass it along”. If you get suckered into buying their products because of this incentive, don’t do it!

I have been a loyal customer for years using this app and have promoted the use of this product to anyone who will listen. I have earned and redeemed points for product over and over again. In the last 6 months redemption has been less than lackluster. One product available and it is for acne prone skin. I don’t have any use for it. I check daily for products and have accumulated many points. Not sure what has happened. Obagi is a great product but this app and honoring their premier points change changed.