Norwegian Travel Assistant 4+

Did you know that Norwegian cannot transfer your luggage to the next flight when you have booked separately a connecting flight with Norwegian? You have to take out the luggage in Oslo from Bergen and then recheck it again
to continue with the same airline!!
You also have to go through security again!
Who designed this antiquated check in system? All other airlines can do this. Delta, AA, SAS, Southwest etc. it’s time Norwegian accepts there are 2000 century software systems available. I’ll try SAS next time

I flew from LAX to Bergen, Norway, with a layover and plan change in Oslo. I checked my guitar (Epiphone Les Paul) in a hard case as I couldn’t bring it on the plane due to size. Got to carry it to to the gate at LAX, but had to leave it there. I then did not see it until Bergen, Norway. When I opened the case, the rhythm/treble switch had broken off. I ran around town the next day to find a replacement switch and finally found one for 250 NOKs and had a friend solder it on for free. I paid $93 at LAX to check my guitar as “special luggage” and I thought it would get special treatment. Other than that, the airline is reasonable and efficient and well worth considering.

It would very nice to be able to see past booking even if it already happened. That would be handy when the airline cancels your ticket, ask you to do a refund claim then disappear and the flight information no longer appear in the app. I received an email saying that I will get my refund, it’s been over 2 month now and still nothing. Obviously this airline did not go out of business since I’m receiving email to book my vacation. App is useless, airline with horrible customer service and basically just gives lies to customer to keep them quiet. I prefer dealing with layover with other airline co., than dealing with no stop flight who provides horrible business.