Norton Baby 4+

This app is a decent concept with poor execution right now. There’s no way to update the app from “Planning” to “Expecting” even if you add a positive pregnancy test to the calendar, but you CAN change it from “Expecting” to “Planning”. And there’s NO customer service number to call for assistance with the app. This is a shame since I was actually pretty excited to use this tracker alongside the MyChart app, which is also having server issues right now. I’m disappointed all around. Normally I don’t write negative reviews as long as I can speak to a customer service rep and get assistance with an issue, but this is just frustrating.

It keeps taking me back to the beginning to add my due date and fill out who my doctors are. Once I submit it, it goes to the main page for 1 second, and then immediately goes back to making me add my due date and doctors again. I can’t access anything in the app because of this.

When I first downloaded the app, it worked fine. It allowed me to input all the information. However, ever since Norton had their system hacked in May, I haven’t been able to log into the app. It opens but I just get the spinning circle at the log in screen and tells me an error occurred and there’s a problem with the internet connection.