Northstar + Brassica 4+

Even beyond their *completely outstanding food* their staff is always so warm, attentive, kind, all of the good stuff. I’m so proud to have a northstar in my community. They treat their employees and customers well, and are also earth conscious. Literally there isn’t anything on the menu there that isn’t ridiculously delicious. Hands down my favorite restaurant and every location has the best ambiance.

I use this app every week to order from Northstar, and it works very well. Never lets me down. Well, almost never. I’ve noticed a bit of a bug which has bitten me a couple times now. When you launch the app, select a “scheduled” time for pickup and schedule a particular time in the future for pickup. Then, from the “recent orders” section, select a recent order and tap “Reorder now”. Once you do this, your “scheduled” pickup time that you previously set is switched to “ASAP”. And if you don’t realize this before checking out, you’ve just placed an order for pickup ASAP with your only recourse being to call the restaurant directly to apologize and correct the pickup time. Because as an ASAP order, there is no option within the app to cancel.

Would also be great if you could just remember the Make/Model/color of my car. I get that could potentially change depending on who’s driving, but you already remember my name, phone number, credit card info, and everything I’ve ever ordered. It’s just a bit of a pain having to manually enter my car info every single time. Use the last entered car, and people can change it if need be.

Northstar, Brassica and Third & Hollywood, you stole my heart from the beginning and you will always have it. Time for a “but”… But, my heart is more than slightly broken now that my favorite Northstar salad (Townsfair, aka other names at other locations) is gone. PLEASE PLEASE PLEASE bring it back. There are other also delicious options, and I get needing to refresh a menu occasionally, but it’s like I was dating the man of my dreams and we broke up and I’m dating his wonderful brother… great but not the same. And about the app, it works great no issues other than I’m not able to add tofu to the Greenville salad. (Almost) all my love to you!