Nokia WiFi 4+

Easy to easy set up easy to use

Before unpacking I had set aside 1+hr to get it set up and working. Downloaded the setup instructions, started the setup and to my surprise I had set up two devices in less than 30 min. I have ATT U-verse giga bit service to the house and 100% wireless in the house (nothing connected with Ethernet). Without the mesh my upload and download speeds were terrible and I was considering switching back to cable. With the mesh I am seeing a 10 fold increase in upload and download speeds . The app is helpful in seeing and managing connected devices. The only annoying thing are the emails the system sends when the system detects a connection issue. It’s annoying because there appear to be no actionable steps for me to take. Aside from the system emails this is a great solution.

Unfortunately this product is hobbled by the software

App is very limited. Single unit setup worked fine, but the wifi mesh provides lower performance, much lower. Positioning and setup of additional unit is frustrating. I ended up using another switch to have all of the Beacons connected over Ethernet backhaul which performs well. I have found that moving about the house, sometimes the connection will not switch between Beacons (e.g. going upstairs to downstairs) so I turn off and turn back on wifi. The software is extremely limited and it appears there are no updates planned. No bridge mode, no ability to rename devices. What I would call standard features for any system I have owned in the last 10-15 years. Support is non-existent and they are obviously given the job of pushing all support tickets away (I.e. get support where you bought it from) even though I bought these units NEW from an online store. Very very disappointing, and the software hobbled what would otherwise be a great product. All of the high star reviews appear to be from a Click Farm as they have limited supporting commentary for their rating.

Developer Response ,

Unfortunately Nokia cannot provide support for devices bought on the used market. These devices are configured for specific service providers and do not work with any provider. All reviews are published automatically (after possibly being screened by Apple), Nokia is not under control of publishing of reviews.

This app is NOT user friendly

Horribly unfriendly from an end user standpoint. When new devices connect it doesn’t even give you an inkling of what it is. The last app I used for a WiFi device it would at least say it was a TV or a game system or something to that effect. This tells you 63:68:45:23 connected to your device. And when there is multiple that connect at once like I did when I migrated its nearly impossible to figure them out. Which makes the groupings and possible parental control nearly useless. And the groupings are also not ideal. First, my app appears to be on eastern time zone and I can not change it. Second, you can’t seem to reassign a device to a group. Once you make a decision, thats your only option apparently or you delete the whole group and start over. If anyone knows how to fix the things I’ve mentioned please let me know as I am beyond frustrated with the uselessness of this app!