MyWay – Patient Support 17+

Sadly being dropped from program

I have had great success using Dupixent. A couple of days ago I received a letter from Dupixent stating that I no longer qualified to remain in their program (they have dropped by $30,000 a year as to who is now qualified). So the cost to me is going from 0 to $3,600 a month which makes it impossible to continue.
I wished that they at least could grandfather the people that have been in the program and start their new program with people coming in now. I am a middle class person that now has absolutely no way to continue with Dupixent. I do appreciate the 2 years I have been on it but now I dread going back to all the problems I have had without any hope of effective treatment.

Informative site

I have just recently started on Dupixent and am using this app. So far it has been very informative and helpful. I had an issue signing in this morning and sent them an email asking for help. It did not take them long to respond and help me maneuver around the issue so I could get logged in. Very helpful customer support.

Developer Response ,

Dear DebHF81,
Thank you for your 5-star review! We are glad that the MyWay app is helping to support your needs. We will keep enhancing our app to continue to support your treatment journey.
Best wishes from the MyWay App team

App not giving shot reminder

I was getting reminders for my shots the day before and the day of my shot, and today and the one a couple of weeks ago I didn’t get a reminder. How do I get the app to remind me again? I’m also having issues getting into the app again even with WiFi turned off.

Developer Response ,

Greetings Nanabana1!
Thank you for sharing your feedback. We aim to provide nothing less than a delightful experience and will look into this issue and assess how we can improve. Please reach out to support@mywayappsupport.com with any further comments, concerns, or suggestions you may have so we can better support you. The MyWay App team wishes you a great day!