mymobility Patient App 17+

Needs easier login

I like the app itself so far but the login screen is annoying, first they force you to pick a login and password with all the annoying requirements (number, special character, etc...) that make it hard to remember, and then you have to enter it every time instead of using face recognition (or fingerprint for older phones) like most apps have now. Yes, it may be one of those first world problems but it seems like it would be an easy fix, since all the other apps do it.

Developer Response ,

Thank you for your feedback, your experience with mymobility is important to us. We believe this issue has been resolved. Please contact mymobility customer support if you have any further technical issues. You can visit our developer website for contact information.

Credit for exercise

I have not had any technical problems with using the app. Face recognition works great, although I hate that it logs out instead op remaining open. There’s no sensitive info so why? My biggest gripe is that I am following the exercises exactly as described and for the life of me it NEVER will give me 100%. I am a person who hates exercise and needs lots of encouragement, and this makes me feel like a failure. My emotions are already a mess because of the pain I’m in, being nervous about the surgery, not to mention the stress I am under at work. I am trying my best to follow orders so my recovery be be a success. Either this needs to be adjusted or a better explanation of how to get 100% is a must. This “reps divided by time divided by your date of birth and how many times you curse” doesn’t make any sense at all. Please say “ this is how many reps, how many second you hold and it should take you x-amount of time to complete = 100%”

Exercise guidance is good but many peculiarities

Needs a lot of work. I would think this was a beta, but it’s been around multiple years, so that’s not likely.

One problem is that you can’t review your history easily. They display the last 5 days, but no more. Of course, it’s based on the iPhone health app, so you can get the same health data that way.

5-day averages of steps are slightly off. 5 day averages of walking sessions are absurdly wrong (my average number of walking sessions is either 1 or 14. It’s not even possible to go from a 5-day average of 14 to a 5-day average of 1 in 1 day, unless they are using negative walking sessions!)

The app is excessively controlling - the exercises only appear when it is time for you to do them, then disappear. This is to keep you from doing too many, apparently, as if you can’t remember what you’ve been doing day after day.

Also, I was told - but I’m not sure I believe this - that it won’t track you after you have walked too much - to keep you from walking too much. Seems to me keeping an accurate record is more important than keeping you from exercising too much.