MyEPB 4+

Manage your home energy usage

Electric Power Board

    • 2.3 • 21 Ratings
    • Free

iPhone Screenshots

Description

Unleash the power to track your home’s energy usage and maximize savings from palm of your hand. With the official MyEPB app, you can make secure EPB payments, check on outages and discover opportunities to increase energy savings with these helpful features:

• Securely make payments to your EPB Energy & EPB Fiber Optics accounts*
• Track your home’s energy usage in real time
• Set alerts for energy spikes to avoid billing surprises
• Check effectiveness of energy-saving improvements by comparing usage over time
• Report power outages in a single click
• Get estimates for outage restoration progress

• View service area outage maps

*This app is currently for residential accounts only

What’s New

Version 2.0.1

Bug Fixes and Performance Improvements

Ratings and Reviews

2.3 out of 5
21 Ratings

21 Ratings

1SusieCarol ,

App Glitches experienced during severe weather

Reported outage during storms. App updated with manual restore of power when power restored the 1st time. I reported a new outage that immediately got updated with the 1st restore time of 07:53am. I kept reporting outages because of the incorrect status. Called EPB to verify my outage was reported. Customer service told me app probably was updated because system was overloaded. Interesting response when Chattanooga has fastest internet in the country. Power restored 6 hrs later.

Tnruss ,

Ok but a few improvements needed

Overall I like the app and find it useful. Lots of good information and I like being able to report a power outage through the app.

It would be even more helpful if there were an option to report a fiber network outage.

Also, the screen does not display correctly on my iPhone 13. On the Home Screen I can see only a small portion of the third button. Cannot read the text on it.

gnabby8 ,

App & bill don’t match

There’s a glitch in the system. The PDF version of my bill shows the correct number of days in the billing cycle, but it appears that the system isn’t showing it correctly when EPB goes over 30 days in a billing cycle. I called customer service to ask why it shows more than 30 days. Please advise why the 2 systems don’t match

App Privacy

The developer, Electric Power Board, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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