MyCard Mobile 4+

The bank originally linked to my Mastercard was recently acquired by TCM Bank, which is listed as the developer of the MyCard Mobile app. I concur with all of these other reviewers; the development of this mobile app is abysmal at best. And it doesn’t look like they are listening to the reviewer complaints either – last significant update was more than a year ago. Here are some key issues. Want the “Current Balance” on your credit card? It is not listed on default screen; you need to drill down another level for that info. Do you want a list of your “Latest Transactions” including payments you made? Sorry, payments are NOT considered transactions. What? No, you need to hit the “Pay” button, drill down to another screen to either make a payment, or view your payment activity. I just don’t get it, there are so many examples of user-friendly credit card apps out there (AmEx, BofA, Chase, Discover, Capital One, etc). The fact that TCM Bank would even deploy something like this for their customers to use, and has failed to improve the app through regular updates, says a lot about their business. Bottom line, avoid this app, you’ll only be frustrated.

My credit card switched to this app. What a mistake! It tells me that my account is past due even though I’ve made payments on time! When I check my payments schedule it shows payments from 9 years ago at the top of the list and the current years payments somewhere in the middle! My most recent payments should be at the top not in the middle!!!! I agree with the other reviewers that no updates have been made to this app which is ridiculous and that the developers or whoever is in charge doesn’t read these reviews! This terrible app may be the reason I cancel this credit card!!!

Generally functions as it should, however getting it set up and running is more confusing than other bigger bank apps.

1. It requires you to set up a separate user name and password than what you are using for the website.

2. After you have set up and logged in the first time, you need to tap "Pay" as if you want to pay your credit card bill, in order for the app to pull forward your card info. Only after I did this was I able to see available balance, recurring payments, etc.