MyBILH 12+

There is a great deal of useful functionality in this app. I left off 1 star because there is no way to copy a care provider in on a message. I could do that in PatientSite. Now I have to send duplicate messages to three separate members of my care team. That is tedious.

My appointment was with Dr Lederman. The minute I arrived in his office I was amazed with the process of my visit from check in to the completion. Dr Lederman made me feel very comfortable & really wants to get to the bottom of my pain. I had blood work & then an MRI done His staff was so helpful & pleasant. Nancy was very pleasant & took the time to show me on where I needed to go within the hospital. As she was taking me she would noticed other people along the needing help with directions and she would help them with a warm smile. Everyone in the hospital, including the cafeteria, all had smiles on their faces & would reach out to make sure we didn’t need any help. I can’t say enough about NE Baptist. I am so happy I have chosen NE Baptist for my medical needs.

This rollout of a new digital medical records system for Beth Israel patients is professional malpractice! I did not keep track of all my problems, tests, procedures, visits, communications, with you because I could access them thru the patient portal. You were keeping them! Now every time I have an appointment, you ask for all that information regurgitated, while it sits in your files but is unavailable to your new system? Pathetic! at best. Irresponsible! Perhaps even criminally negligent? And from your Q&A it sounds like all “old” info will be unavailable after a year? All my historic health records? You will receive from me a request for my entire medical history, printed out, or in a readily convertible digital format.