My Sleep Coach 12+

To register it tells you login credentials are needed. Great! It sends an automated email requesting them that gets lost in limbo never to be replied to. Great! Call my supplier who the app is for repeatedly tell them the situation and they think it’s user error. Repeatedly request a call back from their “IT”, they say sure thing boss!- call back never comes. The app and the supplier are the absolute worst. Neither company replied to emails or calls and is never around to answer their phones. This is a waste of space in the App Store and honestly should get deleted by Apple as it is absolutely useless. Not even being dramatic.

The bones of a good app are here once you get through the cumbersome login process. You are able to reorder supplies and track shipping progress. Another issue is there is no identifying feature on the app itself to let you know what you are trying to log into when you return to it. To clarify, the app has a design on it but I don’t access it often enough to remember what that means. When I select the app it just asks for login id and password but it doesn’t provide any indication of what you are logging into. So, if you don’t remember what the design on the app icon means, then you likely won’t know what you are logging into and which login to use. Once they clean up the initial log in process and the return login/app identifier, it will be much more user friendly.

I’ve tried for a couple of days to create an account but it doesn’t do anything. After I fill all my information in, for a split second, [loading] flashes on the screen but then nothing. I’ve tried it connected to the internet as well as cellular, but it makes no difference. I was excited when I learned there was an app available, but it’s believe me, it’s nothing but frustration. It won’t even let me post there’s a problem or click the [doesn't work] button. I would say Don’t Bother unless they can a get it working. Such a shame.