My Impact 4+

Generally this app does what it is intended to do and is useful for scheduling, even with more than one volunteer facility. However with a recent iOS update the app crashes when you try to add a scheduled event to your calendar. Please fix! Also it is not obvious how you delete an event once you are signed up. I found it once but can’t find it again.

Hi!Thank you for letting us know you are having difficulty with the app crashing. Our developers are constantly working at ensuring the stability of our app.As for being able to remove yourself from/delete your assignment from a shift, that is found under the schedule tab of your profile. Please note, that the organization you volunteer with has the ability of turning this feature off and setting rules for when this feature is available to their volunteers.

I am updating this review. The link provided by the devs worked to merge my profiles. It is so much easier now! Thanks devs!

I have been using this app for a few months since the organization I volunteer at switched to the Better Impact system. I like that I can start and stop the clock from my app, so I don’t have to deal with the temperamental tablet provided for us. Well, another organization I volunteer at has migrated over to Better Impact. I now have two accounts (and at some point maybe 3). I wish this was like the reddit app, where you can easily switch between multiple accounts. Instead, I have to log in and log out. This confuses my phone as far as autofill goes. That means for one account I have to type in my password every time. I use strong passwords, not memorable ones, so it’s a real pain. This system seems widely used, I can’t be the only one with multiple accounts. Other than that, it’s fine.

Hi!First thank you for all the volunteering you do in your community. Our software was designed to make it easier for people who volunteer with multiple organizations that use our software to manage their experience with a single profile.It sounds like each organization has created a profile for you, causing you to need to log in and out of each. Good news, there is a simple solution, you have the ability to merge your profiles together into one, allowing you to have a single username and password.Here is a help article that will walk you through the steps to do that: https://support.betterimpact.com/siteguide/merge-duplicate-profiles/

I gave this app 1 star only because negative stars are not permitted.
This app was foisted on California Parks Department staff and in turn onto volunteers. It is billed as a productivity tool. But, there have been countless hours wasted attempting to get this junk implemented. And not just in our local district, but statewide, according to my well-placed sources.
“Productivity improvement” is an oxymoron. Improved productivity is a bill of goods sold to fools in Sacramento — who apparently share the same bureaucratic mindlessness as the CA Department of Motor Vehicles, who spent $250 million or so on a computer system that failed.
My time has been wasted repeatedly trying to get this shameful product to work. The lack of support for local staff and volunteers is appalling.
I do not have the polite language to express how detested this woeful product is among users, who have no choice regarding its use.

I'm sorry you have had difficulty with the app. To help us make the experience better going forward, would mind letting me know what didn't work? Could you not log in? When you logged in could you only access contact details? Could you see more than the contact details but not sign up for anything. Some of the mobile experience is determined by settings the California Parks Department has in place so this would help us help them. Where in the park system do you work or volunteer? Thanks. Feel free to email me directly if you wish at tony@betterimpact.com