My Guidepoint 4+

All my company vehicles secured by this device

I have anywhere from 8 to 10 vehicles that I monitor and track daily to maintain my fleet… Sleeping so much better w/ devices on my vehicles!
Manufacture and technician standby this product…
Any problems they are addressed promptly…
Thank you, Guide Point

Developer Response ,

Hi, Theodosius68. Thanks for taking the time to share your positive experience. We truly appreciate it!

Thank you,
Guidepoint Systems

Live location is not accurate and missing Trip history

My car dealership added this tracking system and charged me for next five years . Guidepoint app is not working well and I contacted them. Manager Pablo tried to fix my issues and his special effort one time replaced the installed device from my car. But issue not resolved yet. Live location is not accurate, Secondly missing some Trip history ( previous travel history) in the guidepoint app. Many times I noticed this issues and I don’t think they can resolve it. Simply wasting our time . I would like to cancel my package and get back the refund. When I talked to Pablo he told me cannot cancel this tracking system.

App doesn’t work

I’ve had this app that my dealer “included” in the selling price of my truck. It worked for about 6 or 7 weeks and now…NOTHING works! Total waste of money and useless app! It doesn’t live track, locate and the fuel level isn’t even close to accurate. SMH! I’ve called Guidepoint…and they can’t even figure it out. I’ll take it back one last time to the dealer and if not…I’m going to request my money back. This is ridiculous, almost $800 or $900 for this service. I don’t think so!

Developer Response ,

Hey Glockman03,

First, we'd like to apologize for the issues you're having with our app. It sounds like you've tried to contact us but the problem was not resolved. Unfortunately, your glockman user name is not registered or associated with any accounts, therefore we cannot identify who you are or what store you went back to. Would you be able to please get in touch with me directly at pablo.ruiz@guidepointsystems.com? I need to resolve your issue and make sure that you get the best out of our product moving forward.