Mud Bay - Healthy Dogs & Cats 17+

What’s the point?

You can’t order anything through the app, which was my main reason for downloading it. So you may as well just go to the site, login, and do it that way. That said, the app seems to work well, the layout is clear, and I haven’t had any login issues like other reviews. Anyhow, I’ll be deleting it until there is the option to actually order for pickup/delivery.

What website info do I use in order to get my iPhone to remember the app’s password?

Please?

Developer Response ,

Hi there - we can help you troubleshoot your login so you can get connected! Give us a shout at customercare@mudbay.com and our support team will be able to assist you with a password reset or login assistance.

Can’t log in

Similar to other reviews I’m unable to log in using same credentials I use to make purchases from the website. Phone number to get a txt to log into account is not recognized even though I’ve been using that number in my web account to purchase dog food for years. I appreciate the publishers willingness to connect to resolve the “issue” but honestly that’s not worth my time. This should not be hard.

Developer Response ,

Thank you so much for the feedback, and we're so sorry for the inconvenience! At this time, our new Mud Bay app is linked to in-store accounts and is a separate service from our online store at mudbay.com. We'd love to help you get your account set up so you can access these features - our support team (customercare@mudbay.com) would be happy to assist.