MPro Mesh 4+

I got this app to connect with my new Zyxel router and thought it was interesting to see all the devices using my internet. Beyond that, I’m didn’t use any of the features, as I’ve no need to change and manage settings.

When my defective router was replaced a month later with a new one (same exact model, but different credentials,) the app would not connect to the new router, and wouldn’t give me the option to add a new device. I uninstalled and reinstalled the app and am still stuck on the same two screens I got before uninstalling the app.

The first screen says, “Connecting to the WiFi router. Please wait. This may take a few seconds.”

After a while, I get a message that says, “Cannot connect to the WiFi router,” along with a laundry list of reasons why my phone may not be connected to my router. Funny enough, it tells you, “If you reset your WiFi router, please go back to the previous page and follow the “Add” process to set up your WiFi router again.” My only option is to click on a “Retry” button at the bottom of a screen, which brings me back to the first screen!

If a developer actually reads these, please consider adding the “Add” button as an alternative to the “Retry” button …but I doubt I will ever bother reinstalling this again.

As others have reported, the app will never connect to the router. I've deleted the app and tried over and over. Same result each time. I've tried both before and after changing the network name and password. I can connect to wi-fi fine on my phone, though. Useless app.

I’ve seen a lot of negative comments regarding this app not syncing to their router. Not my case. Went through the steps as required and the App works perfectly.