Motive Fleet 4+

I like the function to track the trucks with motive and enjoy the fleet view with the possibility to see arrival times from all truck and location in one screen. I didn’t find it yet but if there is an option to get automatic notification that the trucks arrived that would be great option to make my life easier.

Thank you for the quick response- I will start working on using the GEO fence ability to get automatic updates when the trucks come closer to there pickup and drop off locations

Thank you for the wonderful review! It's great to hear that you appreciate our service. You can create a Geofence alert for your vehicles, which would notify you every time your Vehicle enters that Geofence.
Please see the link below on How to Create a Geofence Alert
Link: https://helpcenter.gomotive.com/hc/en-us/articles/6190688664733-How-to-create-Alert-for-Geofence
If you have further queries, please feel free to reach out to us at support@gomotive.com or Call our 24/7 Customer Hotline at +1 (855) 434 3564. We will be more than happy to assist you.

This message is for owner operators. Do not ever order the dash cam from this company. The sales team will deceive you that you could access the dash cam on your cellphone or tablet. They pushed me to sign the contract through docusign. Guess what, after I received the camera, it doesn’t work on cellphones or tablets at all. When I tell them to return it, they said that I have to pay the entire year because of the contract I signed. They will give you false information and after you sign the contract then you will be in trouble.

Plus the customer service are pretending as if they are professional but they lie straight to your face. They don’t even care for your time & money. I’m warning you stay away from the Dashcam service. Someone will come under this comment saying “sorry for experiencing inconvenience bla bla…bs” sorry doesn’t mean nothing if you can’t value customers time and money.

We're sorry to hear that you didn't have a great experience using Motive! Kindly provide your contact information here or please feel free to reach out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you. Thank you!

I don’t know what the logic was for this app, there is absolutely nothing here that would make sense to justify developing an app for fleet managers. You can’t review uploaded documents, request existing reports to export via email or download to start phone, you can’t see or answer any messages coming in via the drivers - that’s a serious issue, you can’t add assets or edit details for existing ones, and what you can do is borderline pointless for anyone to use smartphone to view.

Would seriously recommend next time motive ask their clients what are the most important features they need in an app - because we were never asked, and there’s a lot we would love to see on this app and would make great use of if they actually developed it for fleet management.

We're so sorry to hear that you did not have a great experience with Motive! We are interested in learning more about the difficulties that you are experiencing. Can you please email your comments to support@gomotive.com or call our 24/7 support line at 855-434-3564? Thank you!