Momento M6 Dash Cam Viewer 4+

iOS 14 update???

Having issues connecting to cam via WiFi after updating to iOS 14. Any plans on updating app??

Phone recognizes WiFi hotspot and app shows it’s connected. Once I try to click live it gives a message to connect to WiFi hotspot. Haven’t had this issue until I updated to IOS 14.

Using an IPhone X on AT&T

Developer Response ,

What iPhone are you using? Also what cellular provider are you on?

Nope

Read other reviews, should have listened. The app WILL NOT stay connected to the dash cam WiFi. I emailed the company because I called over and over again over 2 days and they won’t return my call. So I have no choice but to email. I mentioned in the email that they don’t answer the phone, it goes right to voicemail and the rep responded (the next day James W) to tell me that their phone lines are open from 8-5pst. I’ve tried 6 times over the course of 2 days, left several messages and the only response I got was 1 email. They suggested turning on airplane mode and trying to connect again. Didn’t work. They said if that didn’t work to format the sd card. Did that, didn’t work. Responded to the email to let them know it didn’t resolve the issue. 6 hours and counting , no response. Tried calling in between then and now, as I said, straight to voicemail. I have multiple devices at home including a printer and a Nikon camera which both use similar technology to transfer data but this camera just simply doesn’t work. All my other devices just switch on WiFi and connect to it, done, not this dash cam. And I’m not alone here guys, are you reading your reviews? This WiFi connectivity is a real issue. I’m going back to the install shop tomorrow and I’ll let them have a try at it. $500 to have this installed, should have trusted my gut and cancelled the install appointment. I want a refund, this is ridiculous.

Pretty much hate this app if your iphone is “too old”

I currently have an iphone 12. This app does not work if they deem your iphone is outdated.

Last time i had an iphone x and after a while this app stopped working for me. I tried reinstalling the app and making sure the software on the phone was updated, no dice. I eventually ended up upgrading my phone to the iphone12. This appeared to fix the problem for about 1.5 years. Now it again does not work with my iphone. We know the camera still works because my husband can access it with his Samsung. This is a problem of an acciden occurs and my husband is not with me to be able to pull the footage.

To be clear, the info at the top of the app says “connected to m6” but at the bottom it will say “wifi is off” even though connected on my iphone.

Developer Response ,

We apologize for the issues you're having. What model iPhone do you have?