Amtelco Secure Messages 4+

Secure Messaging & Paging

Amtelco

Designed for iPad

    • 2.7 • 3 Ratings
    • Free

Description

Amtelco Secure Messages (formally known as miSecureMessages or MSM) is a robust, encrypted, two-way instant messaging application which enables messages to be sent securely from device to device. Amtelco offers a secure cloud-based or on-site directory solution. When you receive a notification from Amtelco Secure Messages, a Persistent Alert notifies you until you acknowledge the message. You can view messages and quickly send a secure reply. Amtelco Secure Messages protects sensitive information such as PHI and streamlines team collaboration, offering industries secure business messaging. Amtelco offers an easy implementation process in contact centers, enterprises, and healthcare. Users will appreciate a secure messaging solution which prioritizes speed and is user-friendly. Amtelco Secure Messages offers high priority messages to ensure every critical message is delivered quickly and clearly, keeping users connected with fast and reliable two-way communication.

Amtelco Secure Messages seamlessly integrates with your current systems, simplifying maintenance and support. Built with flexibility and customization in mind, Amtelco Secure Messages effortlessly adjusts to your evolving IT setup. With our responsive development and support teams located in the US, you'll experience reduced training and troubleshooting time, ensuring smooth operations.

Contact centers gain from the extensive reporting, trackability, and interoperability Amtelco Secure Messages offers. Featuring clearly documented read receipts, administrators stay informed about the delivery, opening, and reading of crucial messages, holding their teams accountable. Enjoy peace of mind, knowing messages are delivered swiftly and securely through Amtelco Secure Messages.

Key Features:
- End-to-end encryption
- Off-device message storage
- Group messaging
- Persistent alerts (SMS escalation) and push notifications
- Send attachments (photos, videos, and audio recordings)
- Intuitive interface
- Voice-to-text mode (Dictation)
- HIPAA and HITECH compliant
- Remote disabling if a device is lost or stolen
- Tracking and Reporting
- High-priority sounds
- Critical Alerts
- Personal, Group, or System quick phrases
- Single sign-on (SSO) and Security Assertion Markup Language (SAML) authentication
- Works on mobile data and WiFi
- View the status of contacts instantly (online, offline, do not disturb)
- Configure Circles for fast access to the right contacts (Circles can be configured by the user and by administrators)
- Complete activity audit trails
- Easy reporting and analytics
- Third-party integration via API (Contact us for more information)
- Replaces pagers and unsecured SMS
- Auto-replies and away messages
- Optional reply modes: No Reply, Reply to Sender, and Reply All
- Device consolidation and Bring Your Own Device (BYOD)

For more information, contact Amtelco at 800-356-9148 or e-mail info@misecuremessages.com.

New phone or device? Re-install the Amtelco Secure Messages app and login with your existing Amtelco Secure Messages credentials. If you don’t know what your login credentials are, contact your Amtelco Secure Messages system administrator or Certified Provider. This may be your answering service, contact center, or your main point of contact within your organization for Amtelco Secure Messages.
Requires a connection to cloud-based or on-site Amtelco Secure Messages solution provided by Amtelco.

What’s New

Version 7.0.6

Various fixes and improvements

Ratings and Reviews

2.7 out of 5
3 Ratings

3 Ratings

Mulubi ,

Easy Fixes Could Be Better

Would be nice to be able to open message and swipe to next open message instead of closing and going back into the full inbox. Also would be nice if you closed out a message and didn’t get sent to the beginning of the inbox and have to scroll all the way back down.

Just make it like Outlook email or Gmail interface.

Gourmetdoc ,

Disappointing, has potential

What’s most disappointing is poor integration
With Apple Watch.
It will sometimes appear on the watch, but there should be some mechanism to make it consistent; there should be some feature to allow it to still sound the alarm On the iPhone,
When the watch is set to silent.
Without this feature, A late night call or page,
Can be easily missed.
There should also be a feature to Select the ability to have the alarm sound to register
A “page” when the phone is set on the silent ringer. Similar to the alarm clock on

Truly miss makes me miss the convenience of having a beeper, there is always reliable.
There are also times that even with good Wi-Fi, when there is poor phone access, that the app is not reliable.

I do like the ability to see details and transmit information back to the service but this could be far more robust
Development: I hope you are listening, please optimize the app and work onHaving a seamless and more satisfying capacity to work with an Apple Watch.

jankijubilee ,

Worst messaging app

It crashes a couple times a day, seizures like 20 times before opening the message, then doesn’t always open it with the message thread so you have to go back out and reopen, drains my battery, takes over a minute to open messages, gives me some error message that I didn’t choose a deliverable contact EVEN though I used the address book so I end up having to rewrite message repeatedly. Not sure if it’s better on the newest iPhone but I easily waste at least 30-60m a day trying to get to a message, reply or send for what should take me 5-10 minutes. Rarely does it work smoothly, maybe once or twice in the last 4 weeks.

App Privacy

The developer, Amtelco, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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