Miele Scout 4+
Miele & Cie. KG
-
- Free
Screenshots
Description
Whether you're at home or on the go – with the Miele Scout smartphone app just tell your robot vacuum cleaner where you want it to clean and when. The app offers convenient operating functions.
The Status Screen gives you all key information at a glance, e.g. which mode the Scout is currently in and when it will begin the next cleaning session. With just two clicks you can select a cleaning mode and start the robot vacuum cleaner straight away.
The timer function can be used to program the start time for cleaning. Up to 7 individual timers can be set, allowing cleaning to start at different times on weekdays than at weekends.
Furthermore the Scout navigates systematically through the rooms and generates a map of the area being cleaned. This enables you to track where the Scout is at any given time and find out which areas have already been cleaned.
With the Home Vision HD function*, you can check that everything is in order at home at any time while you are on the go. Using the front cameras, you can also monitor the activities of the robot vacuum cleaner in real time. The camera image is sent via live tracking to your mobile device securely and in encrypted form.
Important information for use
The pre-requisite for the use of this app is a Miele Scout robot vacuum cleaner.
* Depends on model
What’s New
Version 2.3.0
Many thanks for your feedback! We are constantly striving to become “immer besser” (forever better). Our update contains the following new features and optimisations:
- Fixed occasional issues with push notifications
- Fixed Remote Update issues for some Scout RX2 models
- Minor bug fixes and performance improvements
Ratings and Reviews
Extremely low quality
I love the Miele appliances but…my experience with Miele’s mobile apps has been incredibly disappointing, and it casts a shadow on the overall experience. The apps feel outdated, unintuitive, and riddled with bugs. Features that should be seamless, such as remote control, program customization, or notifications, are often slow, glitchy, or simply don’t work as advertised. It’s frustrating to see such high-quality hardware paired with such subpar software.
This also raises a more concerning question: if the mobile apps are this poorly executed, how can I trust the embedded software in the appliances themselves? Is the performance and reliability I see today sustainable in the long term, or will hidden software flaws surface over time?
For a brand that prides itself on being at the premium end of the market, Miele needs to significantly improve its software ecosystem. In today’s connected world, seamless integration between hardware and software isn’t just a luxury—it’s an expectation.
Terrible app and service
The connections never seem to work. Pairing always fails and there is no message that is useful. It ends just being an expensive random floor vacuum with no intelligence.
It would seem that firmware updates and software updates should fix something like this but my guess is that they have given up on any support for the scout series. The whole point of a smart software device is that you can fix it after the fact.
Miele makes good hardware sometimes but the proprietary repair problems make it a brand I don’t like to purchase from since I can’t get it fixed.
App works fine if you have a brain and can fix simple things
The app and the robot work tremendously well. Had a problem with the saying the server problem but I clicked forgot password and it sent me an email to set up my account via a web browser and then I logged in through the app and everything is working smoothly. All the bad reviews are from people who must not have patience or somewhat common sense.
I am a dealer testing this out as a product that I might sell in the future. So far I have had a very pleasant experience. I have spoke to my Miele rep about the server problem via the app and he said they are going to work on it.
App Privacy
The developer, Miele & Cie. KG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Miele & Cie. KG
- Size
- 60.9 MB
- Category
- Lifestyle
- Compatibility
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- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- Age Rating
- 4+
- Copyright
- © 2021 Miele & Cie. KG
- Price
- Free