Medaxion 4+

Of all the “computer” based softwares I have used for charting an anesthetic record, this is without a doubt the worst. It frequently will not record entires made by the user into the chart. The user interface is not simple. The UI is not intuitive. There is zero customization. There is no indication of high priority items which should be taken into consideration. For example, allergies are a simple black font, the same as all other fonts on the software. In comparison, every other software highlights and bolds the allergies in bright red. This feels like a cheap piece of software.

These are the complaints that 1st come to mind. It’s not worth the time to list every complaint/frustration. Please make thoughtful, intuitive changes to this app. For example, just let us customize the order of our intraoperative medications. Please. Lastly, asking for feedback might help guide the developers towards a more refined and sought after software.

As someone who uses this software almost daily I can honestly say it is my least favorite part of coming to work. Almost to the point where I would second guess taking a job if the practice used this platform. Electronics/apps are supposed to make life easier. Somehow this does not. I would rather paper chart. Impossible to complete charting accurately on fast turnover cases like GI, cataracts, etc. I’m sorry, but this charting software is not user friendly and it is very cumbersome; whoever designed it obviously doesn’t work in the operating room anymore. Everything from having to spin wheels for an hour to input a DOB (instead of simply typing it in), to having to click into, and then back out of, 5 screens to chart one simple thing. It has potential but the UX is awful. Hire a new UX person! Fortunately, we use Epic at half of our facilities which is far more user-friendly and a reprieve from Medaxion.

This is probably a great advancement for facilities coming off of paper….But when you are required to change from a system that is efficient and user-friendly to a system which is subpar it becomes very frustrating. This system could NOT have been created by practicing anesthesia personnel. The program has great potential but the inflexibility of administration to make small changes that could make the system user-friendly Is disappointing & unfortunate…Not to mention the litigation potential that exist with the system as well. Only designed for charge capture in mind … definitely not for protection of the provider. I can only assume the reason this program has survived this long is because of its inside ties to the second largest healthcare corporation in America (HCA).