MaximCare Mobile 4+

My local office is 25 minutes opposite of my home and visits. This app is awesome and I LOVE not having to run to the office Monday morning after an exhausting 16 hour shift Sunday! This app allows me to hand my paperwork in on time and be done! Upload and drop in the mailbox when I get home and done. I don’t turn on my location services so that isn’t an issue. And if I forgot when I worked I can look at all my shifts. I can see and pick up an available shift too from the app as well. Awesome work corporate! Thanks

On a few occasions, I have sent a timesheet and pay was delayed, because I was told no timesheet was received.

I feel that it would be beneficial to allow a user to OPT-IN to receive an email confirmation declaring that it did indeed send. [[as it is, we get an on screen notification, but even after seeing these, my timesheet never reached its destination.]] Since I had no way of knowing it wasn't received, AND since I was not made aware if the problem, I did not receive payment.

Another enhancement that would benefit both user and the staff that processes pay would be a better image capture. Since many of the SCANNER style apps allow a photo conversion to PDF, I would like to see a similar feature for this app. If this isn't possible, it could be useful for the flash mechanism work with the photo. Despite my attempts, the lighting is a major issue, as shadows from either incandescent or fluorescent overhead household lighting is a constant problem.

Not sure where to start with the app, but basically everything isn’t working well.

1. When I tried to sign in to my account, I can’t even access through it without being told that my account OR password is wrong. (Like the 15th time and gets locked out.)

2. When I tried to reset my password for a new one, the app blocks that with an error that NEVER seems to be fixed at all. (Always saying “There seems to be an error, contact your admin branch—“ etc.)

3. I did few times to delete the app and re-installed it because I was told that the app had some glitches. So I did what I was instructed and NOTHING improves from any of that. (It’s still the same result and it’s annoying to call the main branch to keep requesting for resetting my password for my account, even after I jolt the information down or not!)

4. When I finally got through to try resetting my password, it randomly asked “What is your favorite book?” as a security question and I got confused. (Like, what? I don’t ever remember placing any answers for “security questions” inside my profile.)