LuvLink 4+

* See update below: Do your parents know how to troubleshoot WiFi networks and how to reconfigure iot devices?? When it works my mom loves it but once a month or more we have to go through the entire setup process again. It’s a nightmare.
* Update: The developers for this product reached out directly to assist with our issues. Being an IT guy myself I was happy to oblige and get to the bottom of the issues. After a couple weeks of back and forth messages and lots of creative troubleshooting steps we threw in the towel or lap at the wall. Not really. LuvLink is sending a replacement lamp. I still think the product is a great idea and has a ways to go in the development and testing phases but adjusting review from 1 to 3 stars for fantastic customer service. Thx

HI there, please do contact us at support@luvlink.com and we'd love to help you :)

I purchased three lamps as a Christmas gift (and in remembrance of my mom’s birthday) for my younger siblings and I to feel connected. We lost our parents and we live in three different parts of the country. We’ve tried multiple times to set up and connect the lamps and unfortunately have had no luck. It’s been 9 months and between conflicting schedules, different time zones, and simply being frustrated, we have yet to connect our lamps.

I was really excited when I made this purchase, but am sadly disappointed that it has been this difficult to get them to work. Especially considering the fact it was not an inexpensive purchase, but more importantly, we really were excited for what these lamps could do for us being so far apart (Florida, Texas, & Arizona). I’m 31 years old and my siblings are 22 and 23, so I can’t imagine how frustrating this is for older folks that aren’t so great at troubleshooting etc. I will try again to get our lamps to connected, and am really hoping that something will give and they will magically work. I hope others are having better luck than we are.

Hi there, please contact us at support@luvlink.com and our team will gladly assist you in getting setup! We really want to help you stay connected. Please do reach out to us as soon as you can :)

The happy and utter simplicity that is LuvLink! We’re a family of four; mom, dad, and our two grown daughters. Our oldest bought us each one of these to keep connected in a fun “light” way :) She lives in New Jersey, and our youngest lives in Georgia, and we live in Florida. So although it’s not quite as far as Sea to Shining Sea as the title of the review alludes to :) LuvLink still keeps us happily connected in a simple comforting way that all four of us have been regularly using now for over a year. We text on our phones and FaceTime too of course, but it’s the little way that the light makes you feel loved and connected when you see it light up and know that person is thinking of you…💙🧡💚🩷 The Triplett Family

Thanks so much! This is wonderful to read :)