Lucidya Engagement 4+

Lucidya

Designed for iPhone

    • Free

iPhone Screenshots

Description

The Lucidya Engagement app helps you to manage your customer engagements across all your social platforms, including X Platform, Facebook, and Instagram. With this app, you can easily handle engagements from anywhere, all in one place. Whether you need to view, reply to, complete, or re-open your assigned engagements. It offers the same core functionalities as the web dashboard. To use the app, you’ll need a Lucidya account.
CORE FEATURES
· Respond directly to your assigned engagements.
· Sort and filter engagements to prioritize what matters most.
· Manage all your social platforms from a single app, without switching between them.
· Keep track of conversations to ensure no comments go unnoticed.
· Set your status to available or unavailable, so engagements are assigned accordingly.
· View engagements by each channel or monitor linked to the engagement product individually.

What’s New

Version 1.0.9

Inbox menu and engagement assignment (to yourself or any agent) have been added.

App Privacy

The developer, Lucidya, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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