Love's Connect 4+

Overall I have virtually no complaints. It does what it sets out to do for truckers to make things easier while on the road and in the store. That being said the app has one MAJOR issue that should be a priority in fixing. The app doesn’t seem to have full support in push notifications for showers. Several times I’m been waiting in que for the shower and while I’m doing something else I’ll get a notification that the shower expired, but no notification before that my shower was ready???? This is getting annoying. Most times it’s not an inconvenience but the times that it’s late or there’s 7+ guys ahead of me the first time I was in line it’s gets infuriating pretty quickly. LOVES please fix this issue.

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First of all this App is amazing, far better then it’s competitors. I want to take a moment to express our gratitude to Kevin Reeves, a sales associate at Love’s, for his exceptional assistance in helping our company secure an express fuel card. From the very beginning, Kevin provided excellent customer service, answering all of our questions promptly and thoroughly. He made the entire process seamless, ensuring that we understood every step and that our needs were met with efficiency and professionalism.

Kevin’s knowledge of the products and services at Love’s, combined with his friendly and approachable demeanor, truly set him apart. He went above and beyond to make sure that we were not only satisfied but confident in our decision to choose Love’s for our fuel needs.

Thanks to Kevin, our company now has a fuel solution that will save us both time and money. We highly recommend Kevin Reeves to anyone looking for a hassle-free and enjoyable experience. His commitment to excellent service is a reflection of the high standards we’ve come to expect from Love’s. Thank you, Kevin!

Thanks for sharing your experience, teefromthetown! I have passed this along to Kevin and his manager!

First you broke the login system on the app where my login worked just fine to where I had to sign in with my card and pin, which the app refuses to allow and tells me to call customer service as though they can fix what the developers broke. Second, you precede to brake the website as well, so now you won’t let me login to either the site or the app. Why can’t just use our email addresses and passwords as at least an option to login instead like normal people using a normal app or website providing a normal service. What the heck? I’ve already complained about this several times with you blocking my card and pin from being able to login to your broken app, then you break the website too. Now I’m running blind without knowing if I have points or shower credits. Loves, please fire these fresh out of app boot camp millennials and hire real, experienced developers to fix what they’ve broken. I can’t even use your service anymore. This has been going on for far too long. I’m very disappointed in Love’s upper management’s lack of over-site into what the tech department keeps breaking.

We appreciate your feedback, Scott. The app update introduced new pay features, which required a more secure sign in process. You may select "Sign In" from the Home screen and then tap “I don’t have a PIN,” which guides you through signing in with your email and password. If this doesn't help, we’re happy to assist with any additional issues you are encountering. You can reach our Support Team at comments@loves.com.