Logix Banking 4+

Logix services are the best in banking that I have ever experienced. The quality and care of service is exceptional, the personnel are friendly and courteous. {If I have one complaint; it is with Logix’s relationship to the investment personnel that take advantage of the great relationship between Logix and its customers for their own personal gains, even to the detriment of it’s customers. If a customer does choose to utilize this company’s services, be sure to print out all transactions as they occur so that you have an accurate accounting. Constantly monitor account for changes because these personnel can make changes to your account in support of any lie they wish to tell concerning your investment funds} However, Logix is beyond reproach and have always done their best to protect their customer’s financial interests with care, courteousness and understanding.

I went to this bank (Palmdale Branch) on a recommendation from a friend. I can honestly say I am so glad I did, I was floored by the outstanding customer service from the woman at the front checking people in. I wanted to open a new account and was assigned to Christian Figueroa, all I can say is he went above and beyond ensuring all my questions were answered, I never felt rushed like you do at the credit union across the road. Logix is bringing back Customer Service that seemed to have disappeared in recent years, and ensuring their Associates treat every individual the same across the board, no matter if you have a dollar or million. Logix is like a family and I’m proud to be a part of them.

Dottie G.

I like the Logix interface overall. Its simple and not overly complex, which makes it easy to use. The only problem I've experienced is with the mobile deposit feature. I have a nice iPhone 13 pro with a perfect functioning camera and it often says the amount I entered didn't match the amount they scanned on the check.( when it does match) After multiple tries it usually goes through but can be a total pain sometimes. It would be nice if they had someone to check the pictures sent in to be verified right then and there after 1-2 failed attempts. Other than that the app functions great. There could be a better interface for Zelle payments as well as that can be funky to navigate as well sometimes too. Overall 4/5