Legrand Lighting Control 4+

New Cloud Service Configuration

I love the Legrand controller and IOS Application. It’s true they could have done a better job with the cloud rollout. I tried for weeks to get the new cloud configuration working. Is was not going to happen from the IOS application. I finally emailed the configuration link to my desktop and used Crome explorer to configure cloud service. By my surprise it worked. Just don’t forget to release the old service from your IOS application first. I’m a system analyst by trade, so I guess I had an small advantage . I would never go to the cloud service only. My WiFi is spotty and would surly have trouble with reliability!

Botched cloud transition- a platform with an unclear future

The new Legrand cloud service has broken nearly everything. While the app was never very good, it could at least find the controller fairly reliably. Now with the 4.0 update the app rarely finds the controller locally, and remote access works 20% of the time. Often devices show up double, and nothing works. But the benefit if the system has been the ability to use physical scene keypads. This way I could eliminate the stupid app altogether. But now the LC7001 controller locks up about every 72 hours, and becomes unresponsive to keypad presses.

I have to wonder what the future holds for this platform. Legrand themselves have released direct WiFi switches, essentially stating that the RF technology is on its way out. I don’t like WiFi switches for many reasons but they are newer than these switches that haven’t changed much since 2005 when Miro was introduced.

Please fix these issues. I will give up remote access if it means that my expensive system isn’t worthless. Lutron RadioRA2 is sounding really good right now...

Developer Response ,

Hello - Thank you for your review and valuable feedback! We are always looking to improve our product and app. We also now offer integration with Alexa, Google, Control4, Elan, RTI, and Crestron. I am the product manager and you can contact me at shenali.parikh@legrand.com. I would love to hear more about your experience.

Thank you for being a Legrand customer!

No Apple HomeKit Integration?

The app is pretty basic. Nothing special. It would be better if you could circumvent having to launch the app altogether and have proper iOS integration with HomeKit, Siri and Siri Shortcuts. Without these integrations the app falls well short. When will these integrations happen ?

Update:
down rating to one star after developer response. My ask is when will the line of products that use THIS app get Siri / HomeKit integration. Telling me about another app that uses another line of products that has Siri / HomeKit integration is of zero help. Is Legrand expecting folks to rip out their expensive adorn true touch light switches from their walls and replace with another line of products just to get siri / HomeKit integration ????? This is BS. All Legrand needs to do is come out with a new Base control box that can connect to existing products and support Siri / HomeKit and update the app. It’s not rocket science ....

Developer Response ,

Hi - Thank you for the valuable feedback. Currently, the RF Smart Lighting Control products work with Alexa and the Google Assistant. We do have a separate line of products, Legrand Home for Apple HomeKit that are specifically designed to work with HomeKit and have native integration with Siri. But please note that the Legrand Home products require a different app than this one. Thank you for being a Legrand customer.