KitchenAid North America 4+

It’s great, however…

I love that my range can connect to my phone. I use it all the time. If we are on our way home with a take and bake pizza, we can turn on our oven and have it be ready to go so we can just pop the pizza into the oven as soon as we are home.

I also love that there are now two proofing modes. Thank you for adding the rapid proof!

The only thing I wish was different is the temperature settings. I wish the temps were more customizable rather than only going in increments of 25°. Increments of 5° would be so much better. That way I have more control when I need it like when baking macarons…when a difference of 5-10°F can make a huge difference in the outcome.

Getting the oven linked to my phone was quite the process so I don’t like disconnecting it just to customize it manually with the oven dial.

Unreliable App: Frustration Guaranteed

I rarely leave online reviews (especially for an app), but felt compelled to do so for this one. I waited a little more than a year after first downloading and using this app to write this quick review.

Last year I purchased an electric model KitchenAid Smart Oven (Model # KOSE900HSS00) for my new home. The actual oven is fantastic: it cooks better than any electric oven I’ve ever used before (including the higher-end Wolf brand), its screen is vibrant and thoughtfully laid out, and the attachments are awesome.

Unfortunately, I cannot say the same for this app. It seems like KitchenAid put the cart before the horse with this one. Over the past year the App has signed me out of my account more times than I can remember. It also frequently freezes up and quits unexpectedly. Buyer beware: do not by a KitchenAid appliance if you’re counting on them delivering a reliable, industry-leading application to support your major appliance.

Developer Response ,

Hi RAMDXB, thank you for your review. We sincerely apologize for the concerns with the App and would like to look into this further for you. Please feel free to reach out to us directly at 1-866-333-4591 Mon–Tue: 8 a.m.–6 p.m. EST, Wed–Fri: 9 a.m.–6 p.m. EST. We look forward to speaking with you.

Oven features unusable because of this app

Clunky, slow and faulty. Hours spent loading app, signing in (u have to re-enter password manually every time?!) and getting my oven connected. When it works, there are long delays between entering commands in app and oven response. All I can get thru the app is current temp of oven. I can’t enter a new desired temp or control anything but the oven light. But what’s driving me crazy is that on my new oven the built in meat temp probe can only be used thru the app (no controls or displays on the unit itself). The app shows that the probe is connected, but registers an unchanging temp of 32! No option appears to set the desired food temp (the whole point of an electronic probe.) KitchenAid website has no support beyond what’s in the printed manual. The section of the website for help on mobile app features is literally blank.

Developer Response ,

Hi enuf18, thank you for your review. We sincerely apologize for the concerns with the App and would like to look into this further for you. Please feel free to reach out to us directly at 1-866-333-4591. We look forward to speaking with you.