Kic: Health, Fitness & Recipes 4+

The best choice I ever made!

I’ve struggled with disordered eating and being so hard on myself with workouts. I’ve tried the other fitness apps which fed into those disordered ways of thinking. KIC is a life changer! I can feel myself starting to love my body again and working out because it makes me happy. I don’t feel pressured to count calories/macros or follow a strict schedule with my workout routine. This app allows you to listen to YOUR body. The wellness hub incorporates meditation practices and amazing yoga routines that I use daily. I can’t thank Steph and Laura enough for bringing their ideas to life and helping me live a healthier life, both mind and body.

Needs Improvement in the Exercises

Overall it’s a great app that includes lots of different features. I really enjoyed the recipes and different workouts throughout the week, however, it seems as though every workout is full body. For someone that has been working out for many years, I prefer to have days where I’m doing just legs or just arms. Unfortunately, I found myself always having to adjust the workouts into something that I wanted to target and it just wasn’t worth paying that much when there are other apps that charge the same and give targeted workouts. I also think that an added option for difficulty could be added. So for those people that are not beginners, they can adjust the level to where they are at. I think what they’re doing is great, but the exercises can definitely be improved.

Developer Response ,

Hi there,
Thank you so much for providing us with this great feedback. We're sorry to hear that you felt KIC wasn't for you. We are very appreciative of your suggestions and will be sure to take them into consideration for the future. We wish you all the best and hope to see you again soon.

Kindest,
KIC.

Billing Issue - Not enough Variety

They advertised a 3 month trial phase a few months back and so I decided to try KIC. I liked it but didn’t LOVE it. I felt like I was doing the same thing sometimes and the website (especially recipes) is just repetitive. So I decided not to use KIC as a monthly online gym thing. Or so I thought, because here we are months later and I got billed again. I contacted the company stating I haven’t used it in a month, it’s not a subscription on my iTunes WHY have I been billed and they stated I never cancelled it (but it’s not a subscription on my iTunes???) and they can’t refund me. I clearly haven’t used it and don’t want to. I didn’t even want to leave a negative review but this rude billing representative just put the cherry on top. For the price there are more efficient apps and trainers to try. I love the girls but having to go to my bank to dispute a charge when billing could’ve just refunded it... not cool.

Developer Response ,

Hi Skylar,
We're sincerely sorry for any inconveniences this may have caused you. When signing up for an online subscription you’re automatically entering an electronic contract as per the T&C’s on the website. Subscription based services are set up with a direct debit. We recommend being aware of your subscription terms and conditions before you agree to them upon signing up to ensure you're clear with them. It clearly states that your subscription will automatically renew once your subscription reaches the expiration date, which in your case was 3 months after the date of purchase. Due to this, unfortunately, we're unable to issue you a refund as there was no attempt at cancelling your subscription within this time frame. Please accept our sincere apologies, we do hope you can understand.

We wish you all the best.

Kind regards,
KIC