Just: Affordable Car Insurance 4+

Good but…

It’s simple to use but don’t expect to pay less if you drive your car more than a few miles everyday. Do gig work? Ride sharing? Forget it. You’re better off with a traditional policy. The biggest issue for me was the mileage tracking system. Poor data connection? App failed to detect you were driving? When these things happened it would result in me having hundreds of untracked miles when it was time for the odometer reading, and additional costs I was not expecting. They need to start providing a device that connects to your ODB port that way the mileage tracking will always be accurate. Overall Just Insurance has some kinks to work out, but it’s a good concept overall.

Developer Response ,

Thanks for your detailed and honest review - we really appreciate it. We're always trying to improve our product. If you'd like to discuss taking part in a trial of an OBD device, please reach out to Just customer support at (505) 587-8467.

Be careful

This insurance is ok but the way the app tracks miles is a bit annoying so before there was an option to click a “start tracking” button for when you drive so the app can track your miles but now that has been discontinued in the app so the only tracking is auto detect which is ok but if you are not driving be aware the app will still charge you unless you go to the setting and turn off auto track which is annoying since you have to do that every time you are not driving. I’ve also had a problem where I had the option turned off not knowing it was the only way to track miles I was waiting for my odometer photo to verify which took over 24hrs and only after I called they told me I had the auto track option off and the miles I drove within the 24hrs of me not knowing I had the option turned off will be counted as “untracked miles” which will be overcharged for them being untracked and I was told there was nothing they could do about it a simple fix would have been to add the extra miles I drove unknowingly untracked but no I will still have to pay extra money on my next odometer photo even though I did not know about the policy change within the app. Just be careful insuring with this app because it can be tricky and any accidental mess up’s will not be fixed and you will have to deal with it.

Developer Response ,

Hi Sxreet. Thank you for the review. We're sorry you've had a bad experience. Please don't get too hung up about the trip tracking. Focus on providing odometer readings. Regardless of what trips are tracked we will always do a tally up with the odometer of the car. This is to ensure that we are absolutely accurate in mileage and billing. If the app has tracked more miles than what the vehicle has actually driven, we'll refund you.

So simple!

Such a beautifully simplified app, does exactly what it’s suppose to do with a user friendly interface! The customer service aspect highly exceeded my expectations, so friendly, so helpful, thorough, knowledgeable, and so FAST when responding to any questions,concerns, or any information I requested; with that said, I’ve only ever used the live chat option to reach customer service, I’ve never needed to speak to anyone on the phone because just using the chat was so simple and I got all the answers I was looking for. The insurance itself is straight to the point, you don’t have to feel like they are not telling you everything you need to know, or worrying about some hidden costs/fees/or worse, finding out when you go to file a claim after an accident that you don’t have the coverage for something specific you were told you did have upon signing up for your policy. Not with Just Insure, it’s so simple, it’s AFFORDABLE, honest, and straightforward, I’m extremely happy I found them when I did, Thanks guys!