Joylux Menopausal Health App 17+

Had to delete my first app download and install a new one, but it sooo much better now. Easy to use, great articles and blogs and the vfit has made jogging and working out possible again. Thank you for this!!!

We're thrilled you are enjoying the benefits of vFit and the functionality of the Joylux app!

I love this product but unfortunately have had nothing but issues since the new upgrade. They can’t seem to get the timer feature to be accurate or functional. The minute your phone shuts off or you leave the Joylux screen, the app stays on the time you left it - turning a 12 minute session into an endless session if you’re not paying attention - and the device doesn’t power off on its own. Very frustrating for such an expensive device. I don’t know why they updated from the old app which worked perfectly! Not to mention the newly added annoying instructions after each session is over. We are adults, treat us as such. I don’t need to be told to wipe down my wand or order new products or log my event.

*in response to the developer asking me to delete/reinstall app. I have done this three times over the past month as you’ve requested me do every time and it has not helped at all and you refuse to hear me. You’re incredibly arrogant to assume the problem is mine only and not your app. If the problem had been “fixed” I wouldn’t be writing this review.

We are thrilled to hear you love your vFit and we value your feedback as we work to enhance our user experience. Please make sure you have the most recent Joylux app version downloaded to your phone as this timer issue has been fixed. Please delete your current Joylux app and reinstall it from your app store. Please contact us at info@joylux.com/ 844.872.8578 allowing us to provide additional assistance and to ensure your customer satisfaction.

Just to be clear, the device itself has wonderful healing powers and I love it. But I no longer use it with the app. First I tried to use the time to meditate, my phone screen locked and the device never shut off! That might be dangerous for all I know. Customer service told me I needed to keep the phone screen on. So next day I doom scrolled a while but because I wasn't staring at the app itself, the device didn't shut off then either. At least that day I realised within a few minutes. More minor irritations; but having to click several times to connect every time you open the app and having to decline sales information after every single session was annoying.

We’re delighted to hear you’re loving vFit and vFit is improving your pelvic floor health! We sincerely apologize for any inconvenience while using the app and we value your feedback. We will share your comments with our Team as well. We recently released a new app update, please ensure you have the latest version installed on your phone. Please contact us at info@joylux.com/ 844.872.8578 if you should need additional assistance.