JMStudio 17+

I should have read the reviews before buying a power bank and the connect hardware. Nothing works. Everything I’m trying to connect is brand new. The scanner, connect hardware, power bank, everything is new. Tried to use my iPhone 14 Pro Max with iOS 18.3.1 and it says scanner is not connected even though it is. Mole scanner works perfectly fine when hooked to a computer. I also contacted 3-D maker Pro and bound my scanner to my account. I did everything I’m supposed to do and nothing works. Tried three different iPhones and two different iPads with different operating software and again, nothing works. I can’t believe a company as large as this one who sells the connect hardware doesn’t even have an app that works. The connect hardware only works with an app so what’s the point. I spent a lot of money, but won’t spend money for anything from 3-D maker pro again.

Spent hours troubleshooting the connection issue. The app shows the scanner is connected in the settings, but displays that there is no device connected on the main screen. I contacted support just to get an automated response with no timeframe for a follow up. I spent a lot of money on the upgrades to be able to use this device as a portable scanner in the field. Someone needs to fix this immediately!

After getting the Mole scanner attached I was really impressed with the scan quality that you can achieve remotely. I use it to scan vehicle interiors for product designs and couldn’t be happier with the results! Definitely recommend if you are wanting to scan things away from the computer.