Jewel-Osco Deals & Delivery 17+

Love the points but…..

I think the points are a nice give and take situation whereby Jewel can track our demographic and related spending and we get “points” for something at Jewel . I used to see coupons for say $5 off for 300 points which made me much more inclined to remind my fiancé to be sure to enter our phone number when he checks out. Otherwise he issues cash because of numerous fraud issues he had prior to getting a protected wallet.

Overall. a hope I would have is that you start carrying some local vegan bakers or restaurants food - or just more healthy vegan quick dishes to prepare. True Lemon carries a myriad of boxes of 10 calorie packets that have nothing artificial (no aspartame. Saccharine, sucralose or artificial dyes just a bit of cane sugar, freeze dried fruit and some stevia. Crystal Light Pure had a similar product but this is much better tasing. I have been a vegan since 19 but now my entire immediate family is now eating 99% vegan. It no always makes one feel “.heard” when they feel represented.

Thank you for your time and for considering my suggestions .

Something needs fixing

I don’t know if it’s an app issue or not, but other people get random free items added to their accounts which I never get. This is in addition to the Saturday sampler. At the beginning, there were random coupons for free items (which were usually out of stock), not lately nothing. The other issue I have is clipped offers don’t always come off in the store and the fact that you can’t always see that during checkout is terrible. It would be really helpful if the coupon/offer came off as the items are scanned. But then it’s a trip to the service desk to get you’re few dollars because an offer was not applied for no real reason. Last issue is the health rewards portion of the app. I completed a few goals a week ago, they show complete but the points haven’t registered. Customer service has been no help telling me to uninstall & reinstall the app, check the website (which doesn’t show me the health points or goals). It’s like you hit a certain number of points (not even the max for their highest coupon) & nothing. And they can’t even just credit me the extra points even after I sent them screenshots from their app showing I completed goals, with the March date but the last time points were added was February. It’s disappointing how much trouble it all ends up being to save a few dollars.

Developer Response ,

Hello, We’re sorry to hear that the offers you clipped did not redeem on your recent transaction, and the free items in the app were unavailable in the store. Please feel free to chat with us on the mobile app by visiting Need Help under the menu options or visiting the website using your mobile browser, so we can also look into your health points issue and further assist you. Thank you.

Cashiers

Anytime I go to Jewel I have a great experience except for one thing I have noticed that they are not opening as many lanes as they could probably short staff but I do not like using the self check out up in front there’s not enough room in the area for all the people that are trying to check out and I don’t want to really get that close to them or anybody in general due to germs I am not a germ a phobic but when you have kids sneezing and coughing I’d rather not be there or screaming and crying I’ll be there and I know everybody has their own issues and stuff like that and kids may be out sick and they’re just picking up food for them because they are sick or medication I get it IHave kids and sometimes you just have to bring them with you but other people can do things is to give them some space and may be going to lanes that there are cashiers if they would open the lane instead of getting 15 deep in two lanes have a great day