Jeroid 4+

Great app but need changes

I have completed my registration on the app and I have been going through the app as well to understand it so I tried using it to make transactions and first was gift card and I can tell you that I am not happy with how long it took to confirm the gift card i want to redeem, it took about 15mins which is suppose not to be so cause other platforms I use before trying out yours take less than 5mins if much time is taken and secondly the charging of 100naira to withdraw that’s too much other platforms do for as low as 20naira to 10naira and some is even free.
Other than that this is a good app to use so please work on the fee you charge on withdrawal from the app.

Developer Response ,

Hello Boss!

We appreciate your feedback, and we will work on your other concerns. Thank you for doing business with us.

For further inquiries or questions, kindly reach out via the in-app chat. Our support team is always available to respond to you.

Thank you for choosing Jeroid.

Fraud app

Download this app and completed the registration and I decided to use it for the first time and trade bitcoin and I deposited in the wallet and it fully received the funds and didn’t display it on the balance and after reporting they said they send email to everyone about the minimum amount of bitcoin deposit and I repeatedly checked my email and I got nothing no notification or any email concerning the amount of bitcoin to be deposited and now they said my deposit is gone and non- refundable , and after tracking the transaction it says it has arrived in a wallet which is not even in the system yet it received the non refundable amount which means this is just a scam and a fake application that is only after taking from the user that has no idea how it works, worst application ever worst , for people who are planning on getting this app please don’t do it for your money protection. Even has the most rude customer service ever

App review

Your trading system is very interesting and enjoyable, but one thing I don’t enjoy out of all your services is when one trades on your app. If I’m to withdraw my fund. It will have me deducted #200 per withdrawal which is supposed to not be like this. We do use other platforms too and they don’t charge us this much per withdrawal, they charge only #10 even though some didn’t charge a dime for withdrawal, so please help us work on this, I believe you ppl can do better. Peace out ✌️

Developer Response ,

Hello Boss!

Welcome to Jeroid.

I believe there's a mix-up. The Jeroid App doesn't charge ₦200 per withdrawal; we charge ₦100. Whenever a transaction fails, it gets reversed into your wallet along with the ₦100 charge.

For further inquiries, complaints, or questions, kindly reach out via the in-app chat. Our support team is always available to respond to you.

Thank you for choosing Jeroid.