JEA MyWay 4+
JEA
Exceleron Software
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Please note the JEA MyWay app is designed for customers enrolled in prepaid utility services only. JEA also offers the My JEA app, available to all customers. Search for “My JEA” in your app store.
JEA MyWay helps you track how much electricity and water you use - and how much
they’re costing you -- anytime, anywhere. It’s fast, easy, and convenient. If your home has a smart meter, your consumption info is available 24/7.
Our app lets you:
• Monitor how much electricity and water you're using any time at your convenience.
• View your balance and daily charges in real time.
• Track how much you're being charged each day.
BENEFITS
With accurate information about your electricity and water consumption, you can make smart decisions about your utility usage that help you save money and reduce your carbon footprint.
Add JEA MyWay today!
What’s New
Version 1.1.3
Bug Fixes and Improvements
Ratings and Reviews
Even though you put in the correct information, it is wrong 100% of the time
You would figure the electrical company that owns this app would make it easier for users to use the service.
However, that is not the case I entered my account number and my meter number and it said it was wrong every time, even though I’m looking at the bill right in front of my face.
But then when you call the number and ask you to call who in their right mind wants to wait over an hour every day just to talk to somebody about why they can’t connect their account to an app on their phone to make everything easier.
Save your time do not download this app. They do not answer your call and your login information is going to be wrong every time even though you put it in correctly.
Developer Response ,
Hi. We apologize you are having issues logging into your account. Logins to the JEA.com website will not provide access to your JEA MyWay prepay account in the mobile app. A JEA MyWay mobile app login is required to access the app. If you have not yet registered for the mobile app login, you can do so from the startup screen in the mobile app.
Unable to Sign in
Just as anyone else, I cannot sign in the app. I used the same credentials I use online. I figured that by now you would have fix this as everyone else is having the same issue.
Developer Response ,
Hi,
We apologize you are having issues logging into your account. Logins to the JEA website and the MyWay mobile application are often different. When signing into the mobile application, please use your MyWay login, not your JEA website login. If you have not yet created a MyWay Login please click on the Register link and create one . You can also reset your password by using the “forgot password” button if you have a login but forgotten the password .
Hope this should resolve the issue and help you login to your account
Login
It doesn’t even allow me to login. I’ll stick with the online version.
Developer Response ,
Thank you for reaching out to us. We sincerely apologise for the inconvenience you have experienced with your login. You're feedback is important to us, and we are committed to resolving this issue promptly. Could you please reach out to your Utility service provider and provide them with more details and they could help you solve the issue
App Privacy
The developer, Exceleron Software, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Exceleron Software
- Size
- 64.1 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Spanish
- Age Rating
- 4+
- Copyright
- © Exceleron Software LLC
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.