Jabra Enhance Select 17+

How did I not know this three years ago

I had tried three years ago ( after my entire family telling me I needed hearing aids) I bought Phonak
Made so many trips back to the audiologist I lost count. The one thing they couldn’t get rid of was the sharp sounds. A few weeks ago my sister bought the Jabra Enhance Select 300. She called me and asked me what I thought, after researching I knew she would never have the bad experience I was having. She ordered them and one day later I bit the bullet and also ordered. The minute I put these in my ears I knew how good they were. I had my appointment to fine tune them yesterday Friday March 15th 2024. I absolutely cannot believe how perfectly I can now hear. My audiologist was amazing…. I’m happy ( absolutely no sharp, tinny sounds)… more like a normal hearing person that doesn’t wear hearing aids. I want to also add before the expense Phonak aids, I had MD’s and Eargo…. Nothing compares to these ….. absolutely nothing

Developer Response ,

That's music to our ears! We're so excited to be a apart of your hearing journey!

Jabra Enhance Select 500 Disappointing

I had high hopes for the Jabra Enhance Select 500 hearing aids I purchased but found that I literally heard better without them than with them. I have a moderate high frequency hearing loss typical for the 72-year-old that I am. I worked extensively with Jabra support to get them customized for my audiogram and other tuning was done. I wore them extensively for about six weeks to see if I would adjust to them and see a change. I found streaming of music and phone calls to be just awful. The noisy restaurant noise canceling setting did nothing or almost nothing. The processing of sound through the hearing aids degraded it rather than enhancing it. I thought that perhaps technological advances and the nonprescription hearing aid movement would mean I could get helpful hearing aids for a reasonable price. Nope. I was able to return them within the 100-day trial period for full credit. In contrast I recently bought Zoro NC9 wireless earbuds and they have amazing sound quality and dramatically effective nose cancelation for about $30. Sure, these are earbuds and not hearing aids, but they offer a glimpse of what high quality sound processing looks like and how inexpensively it can be done.

Nice Hearing Aids. . . But Some Annoying Issues

The hearing aids were easy to set up and use out of the box. They work fine overall. The annoying issues are The ability for both left and right, hearing aids to keep a connection when streaming audio. The right hearing aid does not keep a connection, and only one hearing aid on the left typically has full streaming capabilities. This also is similar when using the hearing aids, when talking with someone on my mobile phone. It makes it very difficult.

The audiologist representative that helped me get set up, said that it is because the phone was on the left pocket or right pocket and that was reading interference. However, I have been using the phone, repeatedly with holding it directly at my face level in the middle, and my right hearing aid continually loses audio when on the phone or streaming. Very frustrating. The audiologist scheduled a follow up, and I was going to explain this again to this person, but they did not show up in the zoom meeting when it was scheduled. I am hoping to get this resolved somehow.

Developer Response ,

Thank you for your review and feedback, we apologize for the difficulties you've been facing with your hearing aid connection. Please don't hesitate to give us a call should you need any help, you can reach us at 800-854-2772 or email us at support@jabraenhance.com.