InstaService: Home Services 4+

InstaService Transformed My Property Management Experience!

As a property manager, I've often struggled to find reliable handymen for my tenants. That all changed when a friend recommended InstaService to me. It was a game-changer! I used their general handyman service with a Father's Day special coupon for 2 hours.

The handyman arrived right on time and efficiently tackled all the household issues that had been pending for the past year. My tenant was thrilled with the quick and professional service, and it significantly improved our relationship.

Thanks to InstaService, my tenant is now very friendly, and I have peace of mind knowing I have a dependable solution for any future maintenance needs. If you want hassle-free, prompt, and professional service, InstaService is your answer!

Quickly resolved my 4 plex clogging

Was busy in my meeting and suddenly A couple of tenants in my 4 plex called and reported bathtub and toilet backing up. Quickly booked on InstaService in under a minute, plumber went there in 30 minutes and cleared multiple clogs and fixed the issue promptly. InstaService is super helpful. I didn’t have to call many plumbers and check if they are available. I paid $130 for this demand job, I earlier had to pay $400 for roto rooter for a similar clog at my other property.

Easy, concise, and user friendly

Key strengths of the site:
-not wordy and to the point in description
-popular/primary services are at the front page
-navigation is easy and comprehensible
-referral and unique proposition at the bottom is to the point for its benefits
-category of services and user information regarding the dimensions of a utility/room, how many, desired time, # of pets, and services included are easily to select and comprehensible y digestible to read
Cons:
-while cleaning options are have the customizability and necessary info provided for the customer, this is not given the same attention to detail in the “furniture assembly option.” While you can comment before purchase, lack of a general description to what requires assembly makes it hard to understand how to help the customer and what types of tools would be needed.
-especially in the furniture assembly page, there are repetitive bullet points used to imply a member of the team copy and pasted the information. This type of sloppiness is unacceptable as it creates doubt in the user’s mind when it comes to professionalism on the part of the business.

Developer Response ,

Thank you so much for your valuable feedback! We're happy to hear you enjoyed the strengths of our site, including the clear descriptions, easy navigation, and seamless service selection.

Regarding the “furniture assembly” option, we've made improvements! Now, customers simply upload pictures or provide links for the items that need assembly, and our service providers will bring all the necessary tools to take care of the job—no need to worry about tools on your end. We've also cleaned up any repetitive bullet points to ensure a polished and professional experience.

Thanks again for helping us improve, and we look forward to serving you in the future!