HP Easy Scan 4+

HP Easy Scan used to be my favorite go to scanning app for my HP Officejet 8620 (since 2018) for years. After its “upgrade” to version 2.0, it has lost the ability to adjust the contrast, color, etc of my scans. Even thought the product description states that you can make post-scan adjustments - color enhancement etc. The only 2 buttons available under “Edit” are now Crop and Straighten. "Adjust” is seen under the File menu at the top of the app but doesn’t do anything. I have tried removing and re-installing the app numerous times, even with the “Clean My Mac” app that finds remnants left behind after an uninstall. Its a shame that HP really messed up a good program. Even after getting a new HP Officejet 9730 I have the same issue.

I downloaded HP Easy Scan to my new iMac Pro and once the download completed and the App opened, I went to devices on my computer and clicked on my office 'HP OfficeJet Pro 8600' Icon -- immediately my computer started downloading a new print driver file. Once completed, a document that I had previously placed on my printer started being scanned. The Easy Scan App reappeared and when the scan completed and displayed in the App, I clicked on "Send" which opened a save window where I selected a Folder for storing all future scans. Delighted, I stacked several documents on my printers from feed and each document was scanned. When completed and I clicked on Save. I went to my computer' scan folder and there each document had been saved to a separate jpeg. Thanks HP for a great, AND FREE, scan App. It will save me a lot of work back when I used to scan to a USB drive, switch it to my computer, and search HP_Scan directory and hope my document appeared. This is a productivity time saver! Kudos !!

Despite being able to connect wirelessly to my LaserJet Pro MFP M281cdw, and print and do single side scans from HP Smart on my iPhone and my Mac, HP Easy Smart cannot find my printer, even after all of the reset and driver uninstall/reinstall directions provided. I've encountered this on Mac OS Catalina and now Monterey (OS's 11 and 12). It supposedly has a function to do duplex scanning which I want to be able to use, and was a feature availabe on HP Deskjet printers in years past. Judging by the number of 1-star reviews of this app, I'm far from alone.

Please HP, update this app to make it work the way it's advertised to. I spent a good deal of money on my multi-function printer on reputation for good quality prints and scans (with supposedly fully functioning software), and while it works well as I've used it in print jobs and scans from HP Smart, I believe having this Easy Scan app working properly is a legitimate expectation for the price I paid to buy the device and have it work as it's supposed to be able to.

Is the alternative to eventually phase out Easy Scan and build all of that functionality into HP Smart for both Mac and iOS?